10 days ago
Base Salary
$113k - $175k/yr
Responsibilities
- Lead the full Salesforce Data Cloud implementation lifecycle from data acquisition and integration through quality assurance, activation, and ongoing use.
- Design and document scalable client solutions, translating business requirements into detailed technical tasks for offshore development teams.
- Serve as the primary technical expert for offshore resources by providing hands-on support, troubleshooting, and quality oversight.
- Develop data-driven segmentation strategies for audience targeting and personalized customer journeys.
- Design and implement data models, pipelines, and transformations for data ingestion, integration, and enrichment.
- Integrate Salesforce Sales Cloud, Service Cloud, databases, and third-party platforms to create unified customer profiles.
- Provide subject matter expertise on Salesforce Data Cloud, Marketing Cloud Personalization, and Salesforce Personalization.
- Lead internal proof-of-concept projects, demo builds, knowledge sharing, and practice development activities.
- Guide junior offshore resources and promote technical growth and adherence to best practices.
- Stay current with Salesforce releases and emerging AI and cloud technology trends.
Requirements
- At least 5 years of overall technical experience, including at least 2 years of hands-on experience with Salesforce Data Cloud and/or custom database solutions.
- Hands-on experience with Salesforce Sales Cloud and Service Cloud is required.
- Experience with Salesforce Marketing Cloud Personalization, MCP, or Evergage is highly desirable.
- Strong understanding of marketing automation, data segmentation, personalized customer journeys, decisioning, and Next Best Action strategies.
- Expertise in data modeling, ETL processes, data integration tools such as MuleSoft and Informatica, and SQL.
- Working knowledge of Salesforce Lightning Web Components, Flows, Apex, Data Actions, Flow integrations, and APIs.
- Familiarity with AWS, Azure, GCP, and data warehousing platforms such as Snowflake is advantageous.
- Additional Salesforce certifications, especially the Agentforce Specialist credential, are advantageous.
- Bachelor’s degree in Computer Science, Information Technology, Marketing, or comparable work experience.
- Ability to work remotely with up to 25% travel and support client and offshore teams.
Benefits
- Remote position with up to 25% travel; employees within commuting distance of Chicago, metro Detroit, Los Angeles, or New York City hubs are generally expected to work in the office three days per week, or two days per week in Los Angeles.
- Permanent, full-time employment.
- Medical, vision, and dental insurance.
- Life insurance and short-term and long-term disability insurance.
- 401(k) plan.
- Flexible paid time off and at least 15 paid holidays per year.
- Paid sick and safe leave and paid parental leave.
- Reasonable accommodation and legally required employee leave benefits are available.
Tech Stack
Categories
Solutions Engineering
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.