Site Reliability Engineer II
Yum! Brands, Inc.20 hours ago
Irvine, CA, USAMid Level
Base Salary
$105k - $132k/yr
Responsibilities
- Create, update, and automate internal processes and tools to reduce toil and improve team productivity.
- Monitor the digital ecosystem for performance, availability, and transactional-data accuracy.
- Build and maintain dashboards, alerts, monitors, SLOs, and other observability capabilities.
- Troubleshoot issues and incidents, identify root causes, lead bridge calls and RCAs, and facilitate blameless postmortems.
- Perform final validation testing for mobile and web applications and provide improvement feedback.
- Build expertise in serverless infrastructure and modern SRE practices.
- Communicate system health, issues, and upcoming changes with technical and non-technical stakeholders.
- Collaborate with software developers, platform engineering, and cross-functional partners on high-impact business issues.
- Participate in a 24/7 on-call rotation and continuously improve reliability processes and tooling.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
- At least 2+ years of SRE experience focused on observability and automation.
- Familiarity with SRE principles including SLOs, SLAs, SLIs, and error budgets.
- Hands-on experience creating monitors, dashboards, SLOs, distributed tracing, APM, OpenTelemetry, and RUM capabilities.
- Experience with logging and observability tools such as DataDog, CloudWatch Log Insights, Lumigo, Incident.io, and PagerDuty or similar.
- Understanding of incident management, including bridge calls, RCAs, and postmortems.
- Advanced troubleshooting skills and ability to work autonomously and collaboratively.
- Intermediate SQL proficiency and intermediate understanding of JavaScript, Python, Go, or TypeScript.
- Fundamental knowledge of AWS serverless services including Lambda, API Gateway, Fargate, S3, DynamoDB, and EventBridge.
- Preferred experience with Git, CI/CD, JavaScript or TypeScript, Python, VS Code, GitLab CI/CD, GitHub Actions, internal business-process automation, Unix-like shells, Retool, FullStory, Amplitude, Embrace, AI agentic tools, Jira, infrastructure-as-code, Akamai, AWS Bedrock, or AgentCore.
Benefits
- Hybrid work schedule and year-round half-day flex Fridays.
- Onsite childcare through Bright Horizons, dining center, game room, dry cleaning, laundry services, carwash, gym, fitness classes, and personal trainer sessions.
- Up to four weeks of vacation per year, holidays, and volunteer time off.
- Tuition reimbursement and education benefits.
- Generous parental leave and adoption assistance.
- 401(k) with a 6% Yum! Brands matching contribution and immediate vesting.
- Comprehensive medical and dental coverage, prescription drug benefits, and 100% preventive care.
- Discounts, free food, and swag.
- Annual salary range of $105,000 to $132,200, plus bonus eligibility, possible equity, and benefits.
- Hybrid/distributed work arrangement with participation in a 24/7 on-call rotation.
Tech Stack
Amazon DynamoDBAWSBashDatadogGitGitHub ActionsGitLab CI/CDGoJavaScriptPythonSQLTerraformTypeScriptZsh
Categories
Site Reliability
About Yum! Brands, Inc.
Yum! Brands is a publicly traded restaurant company that operates and franchises KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill for consumers worldwide. Its model centers on franchising, digital ordering, and delivery platforms, with corporate teams supporting marketing, supply chain, and enterprise technology. The company was formed in 1997 and is headquartered in Louisville, Kentucky, with thousands of restaurants across more than 150 countries.