Senior Site Reliability Engineer
In The Pocket3 months ago
Belgium (city not specified)Senior
Responsibilities
- Take operational ownership of internal and hosted production products, maintaining reliability, security, performance, and cost-effectiveness.
- Own the complete incident lifecycle, including detection, response, mitigation, resolution, blameless post-mortems, and participation in an on-call rotation.
- Define and operationalize SLIs, SLOs, error budgets, maintenance practices, and SLA-related presales materials, proposals, contracts, and framework agreements.
- Build and maintain an observability stack centered on OpenTelemetry.
- Develop platform engineering and inner-sourcing practices, including reusable GitLab components, Terraform modules, self-service golden paths, and production-readiness scorecards.
- Work hands-on with CI/CD, infrastructure as code, cloud-native architecture, networking, resilience, performance, and scale.
- Embed security practices including secrets management, SAST/DAST scanning, penetration testing, and vulnerability remediation.
- Reduce operational toil through automation and an AI-first approach while enabling development and customer operations teams.
Requirements
- Senior DevOps or SRE engineer with proven hands-on experience running production products and owning their reliability.
- Experience shaping a new team or discipline and setting technical and operational direction in an environment without an established playbook.
- AI-native approach to daily work, applying AI to operations, automation, and reliability.
- Strong incident management experience; incident.io experience is a plus.
- Experience with maintenance and SLA contracts, framework agreements, presales, SLIs, and SLOs.
- Deep observability expertise, ideally with OpenTelemetry.
- Hands-on foundation with GCP or AWS, CI/CD, GitLab, Terraform, networking, cloud-native systems, and resilience.
- Experience or knowledge in SAST/DAST scanning, penetration testing, secrets management, and vulnerability management.
- Platform engineering mindset focused on self-service capabilities, reusable components, and inner sourcing.
- Collaborative communication skills for working with development teams, client partners, and customer operations teams.
Benefits
- Permanent contract with responsibility and impact from day one.
- Competitive salary reflecting experience and value.
- Hospitalisation insurance, group insurance, meal vouchers, phone subscription, and other benefits.
- Mobility budget.
- Team events throughout the year.
- Dedicated learning and development budget after six months.
Tech Stack
Categories
DevOpsSite Reliability
About In The Pocket
In The Pocket is a digital product studio and IT services firm that designs and builds mobile and web applications, cloud platforms, and AI/ML solutions for enterprise and public‑sector clients. Founded in 2010 and headquartered in Ghent, Belgium, it is privately held and provides end‑to‑end strategy, design, and engineering. Notable customers include KBC, Colruyt, ENGIE, BMW, Barco, and Payconiq by Bancontact.