Sr AI Engineer I
American Express7 hours ago
Phoenix, AZ, USAEntry Level
Base Salary
$123k - $215k/yr
Responsibilities
- Build and iterate on Generative AI applications, including RAG systems and lightweight agent workflows.
- Develop pipelines combining logs, metrics, and operational data for AI-driven use cases.
- Prototype AI solutions and transition successful ideas into production-ready tools.
- Apply LLMs, embeddings, and vector databases to incident management and system operations.
- Collaborate with engineering and product partners to identify high-impact AI opportunities.
- Deploy, monitor, and continuously improve AI-powered systems.
Requirements
- 2–5 years of software engineering or data engineering experience.
- Hands-on experience building successful LLM-based applications such as RAG systems or chatbots.
- Proficiency in Python or Go.
- Understanding of data pipelines and structured and unstructured data.
- Familiarity with AI/ML tooling such as LangChain or Hugging Face.
- Experience deploying applications in cloud or containerized environments such as Docker and Kubernetes.
- Preferred experience with vector databases, traditional databases and warehouses, and embedding-based retrieval.
- Preferred exposure to observability, operational data, ITIL incident/problem/change data, APIs, microservices, or full-stack development.
- Interest in applying AI to system reliability and operational effectiveness.
- Employment eligibility to work with American Express in the United States is required.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on retirement savings plan and financial coaching.
- Medical, dental, vision, life insurance, and disability benefits.
- Flexible hybrid, onsite, or virtual work arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.