ServiceNow Developer
Chenega Corporation2 years ago
Springfield, VA, USASenior
Responsibilities
- Lead hands-on ServiceNow development involving client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event or alert rules.
- Design and implement integrations between ServiceNow and external enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
- Develop AI-enabled automation workflows for predictive operations, automated incident response, intelligent service management, event correlation, anomaly detection, predictive incident management, and automated remediation.
- Integrate machine learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.
- Develop data-driven operational insights, predictive service monitoring, and intelligent dashboards while improving service delivery efficiency.
- Ensure development follows enterprise architecture, cybersecurity, and platform governance standards.
- Analyze requirements and create scalable technical solutions with architects, product owners, business stakeholders, and engineering teams.
- Provide technical estimates and solution designs, participate in Agile ceremonies, mentor junior developers, and serve as a senior escalation point for complex technical issues.
Requirements
- High school diploma or GED equivalent is required.
- At least 1 year of experience with full-stack development involving HTML, CSS, and JavaScript, and at least 1 year of ITSM development experience.
- Ability to obtain ServiceNow Certified System Administrator certification within 6 months.
- Active Top Secret clearance with the ability to obtain TS/SCI with CI Poly is required.
- Applicants must successfully pass background and drug screening.
- Preferred qualifications include a bachelor's or master's degree in computer science, information technology, engineering, or a related field.
- Preferred experience includes AIOps, intelligent automation, AI-enabled operational platforms, ServiceNow integrations with monitoring or data platforms, enterprise IT modernization, REST APIs, microservices, automation frameworks, and large-scale enterprise IT environments.
- Strong communication, collaboration, problem-solving, customer service, technical assistance, multitasking, and Microsoft Office skills are desired.
Benefits
- Professional development through on-the-job learning, formal development programs, and hands-on experience.
- Broad employee benefits and well-being programs supporting healthy, centered, and confident work.
- Supportive and flexible workplace culture with opportunities for education, giving, skill-based volunteerism, and leadership.
- The position is located in Springfield, Virginia, and includes work in a government contracting environment with home-office experience noted as a preferred capability.
Tech Stack
Categories
About Chenega Corporation
Chenega Corporation is an Alaska Native village corporation that provides government services contracting, including IT, cybersecurity, healthcare, and security services, primarily for U.S. defense, intelligence, and federal civilian agencies. Through specialized subsidiaries such as Chenega MIOS, it delivers program staffing, managed services, and mission support across the U.S. and abroad. Founded in 1974 and headquartered in Anchorage, Alaska, it is privately held under Alaska Native Claims Settlement Act ownership.