8 hours ago
Responsibilities
- Serve as a trusted technical advisor to partners, prospects, and customers.
- Lead technical discovery conversations and identify business and technical requirements.
- Deliver tailored product demonstrations and technical presentations.
- Design and guide proofs of concept, evaluations, and technical validations.
- Partner with Sales on technical win strategies and responses to technical objections.
- Help partners qualify opportunities and map SmartBear solutions to customer needs.
- Contribute to technical responses for RFIs and RFPs.
- Collaborate with Product Management, Marketing, and Customer Success.
- Share product feedback, field insights, and feature requests with internal teams.
- Support partner enablement through training, webinars, and technical resources.
- Represent SmartBear at industry events and partner engagements, with approximately 5% travel.
Requirements
- At least 2 years of experience in Solutions Engineering, Sales Engineering, or a customer-facing technical role.
- Experience presenting or explaining technical concepts to varied audiences.
- Experience solving technical challenges with customers, partners, or internal stakeholders.
- Ability to learn new technologies quickly and articulate their value.
- Familiarity with UI and API test automation concepts and tools.
- Working knowledge of automation frameworks such as Selenium or Playwright.
- Basic understanding of CI/CD workflows and Git-based development practices.
- Experience using JavaScript or Python to work with APIs programmatically.
- Exposure to cloud platforms such as AWS or Azure.
- Understanding of networking fundamentals or security best practices.
- Experience supporting technical evaluations or pre-sales engagements.
- Experience with API design and documentation tools such as Swagger/OpenAPI.
- Strong presentation, storytelling, whiteboarding, and technical communication skills.
Benefits
- Hybrid work options are available.
- Flexible time off and encouraged birthday time off.
- Performance-based bonuses may be available for eligible roles.
- The package may include commission in addition to base salary.
- Professional development opportunities and career growth at every level.
- Benefits supporting employee health, well-being, and work-life balance.
- Inclusive, collaborative workplace culture.
- Approximately 5% travel is required for industry events and partner engagements.
Tech Stack
Categories
Solutions Engineering
About SmartBear
SmartBear provides software quality and development tools for engineering teams, spanning test automation, API design and monitoring, and observability, with products such as Swagger, TestComplete, Zephyr, and Reflect. It sells commercial licenses and subscriptions (and maintains popular open-source projects) to organizations building web, mobile, and cloud applications. Headquartered in Somerville, MA, SmartBear is privately held by Francisco Partners and counts companies like Adobe, JetBlue, and Microsoft among its customers.