Junior Site Reliability Engineer
TeamViewer2 days ago
Porto, PortugalEntry Level
Responsibilities
- Operate and maintain highly available, scalable cloud infrastructure for a global SaaS platform under senior-engineer guidance.
- Support the deployment of feature and maintenance releases through established production processes.
- Build and improve monitoring, alerting, and dashboards for 24/7 service reliability.
- Automate routine operational tasks to reduce toil and improve consistency.
- Participate in on-call rotations, investigate incidents, and escalate issues when needed.
- Contribute to post-incident reviews and identify reliability risks and improvement opportunities.
- Create and maintain runbooks and operational documentation.
- Collaborate with engineering teams to improve platform reliability, security, and operational maturity.
- Support installations in customer environments.
Requirements
- Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
- 0–2 years of experience in SRE, DevOps, system administration, or software development; internships, apprenticeships, and personal projects count.
- Hands-on experience with a public cloud platform, ideally Microsoft Azure; AWS or GCP experience is also welcome.
- Exposure to Azure Application Gateways and Azure App Services is a plus.
- Familiarity with containers such as Docker; Kubernetes exposure is a plus.
- Basic understanding of CI/CD concepts and pipelines, including GitLab CI/CD or Azure DevOps.
- Interest in Infrastructure-as-Code and automation; Terraform or Argo CD exposure is a plus.
- Ability to write simple scripts using Python, Bash, or PowerShell.
- Awareness of Identity and Access Management concepts such as Keycloak or Entra.
- Basic knowledge of PostgreSQL or MS SQL databases.
- Familiarity with Grafana, Prometheus, or Datadog is a plus.
- Some software development experience is beneficial.
- Basic understanding of DNS, TCP/IP, HTTP, and security principles.
- Proactive, eager to learn, open to feedback, collaborative, and fluent in English.
Benefits
- Onsite onboarding at the headquarters office.
- Compensation and benefits packages with company achievement or sales bonuses and regular salary reviews.
- Public-transport-friendly offices and special terms for local gyms.
- Access to a Corporate Benefits platform with discounts.
- Regular team events and company-wide celebrations.
- Open-door policy, no dress code, all-hands meetings, and leadership lunches.
- Hybrid and flexible working hours.
- Work From Abroad Program allowing up to 40 days of work outside the contracting country.
- Inclusive workplace with employee participation in C-A-R-E initiatives and support for reasonable accommodations.
Tech Stack
Argo CDAWSAzureBashDatadogDockerGitLab CI/CDGoogle Cloud PlatformGrafanaKubernetesPostgreSQLPowerShellPrometheusPythonTerraform
Categories
Site Reliability
About TeamViewer
TeamViewer builds remote connectivity software for businesses to access, support, and manage computers, mobile devices, and industrial endpoints, plus augmented-reality tools for frontline assistance. It sells subscription licenses and cloud services to SMBs and enterprises across IT support, device management, and remote monitoring. Founded in 2005 and headquartered in Göppingen, Germany, TeamViewer SE is a public company listed on the Frankfurt Stock Exchange (MDAX).