4 days ago
Stoke-on-Trent, United KingdomSenior
Responsibilities
- Develop and maintain tools for operationally efficient and resilient system management.
- Automate manual activity and reduce toil using automation and orchestration platforms.
- Write code that improves service reliability and observability, including telemetry, operational APIs, and tooling.
- Build dashboards using telemetry data and technologies such as Grafana, Splunk, and New Relic.
- Participate in live incident resolution and post-mortem analysis, and provide remediation strategies.
- Drive initiatives that improve system reliability and observability across the software development lifecycle.
- Maintain and administer monitoring and analytics toolsets.
- Mentor colleagues on new technologies and practices.
- Support IT Operations with critical tooling that increases business value.
Requirements
- Excellent knowledge of programming languages including Python, Golang, and JavaScript.
- Knowledge and experience of modern software development techniques and lifecycles.
- Excellent knowledge of Site Reliability Engineering principles, including Service Level Indicators and Service Level Objectives.
- Knowledge and experience with observability tools and practices including Splunk, New Relic, Grafana, and PagerDuty.
- Proficiency in shell scripting for automation and system management.
- Experience with Infrastructure as Code, automation, and orchestration tools such as Ansible and Terraform.
- Prior experience working in a large-scale, 24/7 enterprise where uptime and stability are paramount.
- Hands-on experience using LLM platforms and coding assistants to improve productivity and quality.
- Ability to integrate AI-driven telemetry for observability, predictive insights, and root-cause analysis.
Benefits
- Eligible for the company’s hybrid working from home policy.
- Inclusive workplace with opportunities for employee growth and development.
- Recruitment-process adjustments and accommodations are available upon request.
Tech Stack
Categories
Site Reliability
