1 day ago
Burnaby, CanadaMid Level
Base Salary
$59k - $85k/yr
Responsibilities
- Identify and prioritize AI use cases and workflows that improve productivity, cycle time, quality, or decision-making.
- Translate business needs into AI solution designs involving agents, copilots, automations, and analytics.
- Design and configure AI agents and workflows using Glean, Microsoft Copilot, Copilot Studio, Power Automate, and comparable tools.
- Collaborate with IT, data, and security teams to connect solutions to appropriate systems and data under AI governance requirements.
- Define success metrics, business cases, and telemetry for adoption, time saved, quality, and financial impact.
- Run AI pilots from discovery and scoping through testing, feedback, iteration, and production rollout.
- Create enablement materials, demonstrations, training moments, reusable patterns, prompts, architectures, and checklists.
- Build a portfolio of production AI solutions, standardize reusable blueprints, and advise leaders on future AI opportunities.
Requirements
- Relevant foundational skills in business analysis, solutions consulting, project or program management, or operations analysis, together with a strong AI background.
- Proven ability to turn ambiguous business problems into practical technology or AI solutions with measurable outcomes.
- Hands-on experience with AI or automation platforms such as Glean, Microsoft Copilot, Copilot Studio, Power Automate, or low-code agents.
- Strong workflow and process-mapping skills, including defining requirements and breaking work into clear, testable steps.
- Ability to use AI copilots, business intelligence tools, or basic queries to explore data, define KPIs, and interpret trends.
- Strong written and verbal communication skills for explaining AI concepts, tradeoffs, and risks to non-technical stakeholders.
- Experience collaborating across business, IT, and data teams and influencing stakeholders without direct authority.
- Curiosity about emerging AI capabilities and a track record of learning and applying new tools quickly.
- Bachelor’s degree in business, information systems, computer science, engineering, or a related field; a master’s degree such as an MBA is preferred.
Benefits
- Comprehensive health coverage, generous paid time off, flexible work options, learning opportunities, career-mobility programs, and leadership workshops.
- Sixteen paid volunteer hours annually, employee resource groups, a charitable giving program with company match, and a supportive collaboration policy.
- Modern offices with EV charging, healthy snacks, hackathons, game nights, and culture celebrations.
- The role is hybrid, as indicated by the posting’s #LI-Hybrid designation.
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About Infoblox
Infoblox provides DNS, DHCP, and IP address management (DDI) plus DNS security and network automation for large enterprises and service providers. The company sells software and cloud-managed services, with virtual and physical appliances and subscriptions that unify networking and security operations. Founded in 1999 and headquartered in Santa Clara, it is privately held by Vista Equity Partners, and its customers include Fortune 100 firms.