3 months ago
Nashville, TN, USAMid Level
H1B sponsor
Base Salary
$70k - $148k/yr
Responsibilities
- Administer and support Windows Server and Linux systems in production and non-production environments.
- Perform application installation, post-deployment configuration, service validation, and environment-readiness checks.
- Execute structured build, deployment, patching, and maintenance activities using approved runbooks and change procedures.
- Run, modify, and troubleshoot scripts for system configuration, deployments, patching, and validation.
- Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
- Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to resolve problems.
- Apply operating system, middleware, and application patches with pre-maintenance checks, post-patch validation, and rollback support.
- Support vulnerability remediation, system hardening, STIG implementation, and compliance-driven configuration activities.
- Troubleshoot DNS, routing, firewalls, load balancers, ports, certificates, and other network and service-connectivity issues.
- Support cloud-hosted compute, storage, networking, identity, access management, and environment provisioning.
- Participate in incident response, root-cause analysis, service restoration, maintenance windows, after-hours support, and on-call rotation.
- Create technical documentation, runbooks, implementation records, validation results, and escalation notes.
- Identify automation opportunities and improve operational processes to reduce recurring incidents.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- At least three years of experience in site reliability engineering, systems administration, infrastructure operations, DevOps, cloud operations, production support, or a related technical field.
- Hands-on experience administering Windows Server, Linux, or both.
- Experience installing, configuring, validating, and troubleshooting applications in hosted environments.
- Experience performing structured build, deployment, configuration, or maintenance activities from technical runbooks.
- Ability to run, modify, or troubleshoot scripts using PowerShell, Bash, Python, Ansible, or Chef.
- Experience applying operating system, middleware, or application patches and performing post-maintenance validation.
- Working knowledge of DNS, routing, firewalls, load balancers, ports, certificates, maintenance windows, change control, and rollback planning.
- Familiarity with cloud-hosted infrastructure and ticketing, incident-management, or change-management systems.
- Strong troubleshooting, documentation, problem-solving, written communication, verbal communication, and cross-team collaboration skills.
- Preferred experience with Oracle Cloud Infrastructure, Oracle Health Millennium or Cerner applications, federal or regulated environments, STIGs, vulnerability remediation, cybersecurity hardening, Citrix technologies, infrastructure-as-code, configuration management, monitoring, alerting, centralized logging, observability, incident response, root-cause analysis, SRE operations, Oracle Database, SQL, middleware, or related Oracle technologies.
- Relevant certifications in Oracle Cloud Infrastructure, Windows Server, Linux, networking, cybersecurity, or cloud computing are preferred.
Benefits
- Hiring range is $69,800 to $148,300 per annum, with potential bonus and equity eligibility.
- Medical, dental, vision, disability, life, AD&D, and supplemental life insurance are available.
- Health care and dependent care Flexible Spending Accounts, commuter and parking benefits, and a 401(k) plan with company match are provided.
- Paid vacation, 11 paid holidays, paid sick leave, paid parental leave, and adoption assistance are offered.
- Additional benefits include an Employee Stock Purchase Plan, financial planning, group legal services, and voluntary auto, homeowner, and pet insurance.
- The role may include scheduled maintenance windows, after-hours support, or an on-call rotation; applications are generally accepted for at least three calendar days or while the posting remains open.
Categories
Site Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.