3 days ago
Milwaukee, WI, USAEntry Level
Responsibilities
- Configure, maintain, and optimize platforms supporting transactional and marketing email journeys, lead generation, customer feedback, and digital forms.
- Translate business and product needs into technical solutions and platform configurations.
- Troubleshoot platform issues, bugs, and integration problems across digital products.
- Work with APIs, webhooks, data feeds, and integrations between enterprise systems.
- Analyze data and system behavior to identify root causes and resolve problems.
- Support implementation, testing, deployment, incident investigations, root-cause analysis, and ongoing production support.
- Use data, analytics, and stakeholder feedback to improve customer experiences and business processes.
- Partner with engineers, architects, product managers, and business stakeholders to understand and prioritize requests.
- Document platform configurations, technical solutions, and support processes.
- Build expertise in assigned platforms and grow into a trusted technical owner and subject matter expert.
Requirements
- This is an early-career role designed for candidates with 0–2 years of relevant experience.
- A bachelor's degree in Information Systems, Business or Data Analytics, Software Engineering, Digital Marketing, or a related field is preferred.
- Strong problem-solving and troubleshooting skills, with the ability to break down ambiguous problems and find practical solutions.
- Interest in learning, administering, and taking long-term ownership of enterprise software platforms and digital technologies.
- Familiarity with or willingness to learn JSON, APIs, data structures, debugging, and basic SQL.
- Ability to translate business needs into technical solutions and explain technical concepts to non-technical audiences.
- Systems thinking, collaboration across departments and geographies, and comfort with changing priorities are required.
- Interest in digital communications and customer experiences is a plus.
- Experience or familiarity with Braze, Qualtrics, Digioh, or RudderStack is a plus.
- Programming or scripting experience is helpful but not required.
Benefits
- Health, dental, and vision insurance plans.
- 401(k) savings plan.
- Education assistance.
- On-site wellness resources, fitness center, food, and coffee service.
- Additional benefits are available through the company's benefits site.
About TTI, Inc.
TTI, Inc. is a specialty distributor of passive, interconnect, electromechanical, and discrete semiconductor components for industrial, aerospace, defense, and consumer electronics manufacturers. Founded in 1971 and headquartered in Fort Worth, Texas, it offers supply chain services and value-added capabilities such as connector assembly, and operates globally as a Berkshire Hathaway company.