2 months ago
Tainan, TaiwanEntry Level
Responsibilities
- Provide technical applications support for KLA reticle and photomask inspection systems.
- Conduct product presentations, acceptance testing, customer training, recipe setup, project execution, and alpha/beta testing.
- Support related pre-sales activities and help marketing and account sales assess customer applications.
- Disseminate technical information, report regional requirements, and communicate updates to the product division.
- Escalate field applications issues, follow up on fixes, and analyze complex customer and product problems.
- Work with customers and the product division to maximize the benefit of reticle inspectors.
- Generate best-known-method documentation, project summary reports, customer use-case summaries, and product value-pitch information.
- Travel domestically to customer sites as required by assignment.
Requirements
- Master's degree or 0 years of work experience, or bachelor's degree or 1 year of work experience.
- Ability to provide technical applications support and evaluate complex customer or product situations.
- Ability to work with customers, marketing, account sales, and product divisions on applications and issue resolution.
- Willingness to travel domestically to customer sites.
Benefits
- Competitive, family-friendly total rewards package.
- Programs designed to support an inclusive work environment and diverse employee needs.
- Domestic customer-site travel is required based on assignment.
Categories
Solutions Engineering
About KLA
KLA builds process control, inspection and metrology systems used to manufacture semiconductor wafers, reticles, advanced packaging, printed circuit boards, and displays, and sells related software and services to chipmakers and electronics manufacturers. Its business model centers on capital equipment sales plus service and support contracts. Headquartered in Milpitas, California, KLA traces its origins to the 1997 KLA-Tencor merger and is publicly traded on NASDAQ under the ticker KLAC.