Infrastructure Engineer III
JPMorgan Chase2 months ago
Responsibilities
- Apply infrastructure engineering knowledge and problem-solving methods to moderate-scope projects involving applications and systems operating at scale.
- Build and validate AI-assisted and agentic automation for operational workflows such as triage, runbook execution, incident summarization, monitoring, capacity analysis, and change validation.
- Lead reliability and stability initiatives using service-level indicators, service-level objectives, error budgets, telemetry, and data-driven analytics.
- Diagnose issues, implement changes, modernize technology processes, and provide end-to-end application monitoring.
- Collect and analyze monitoring data across test and production environments and design dashboards for reliability, performance, security, and capacity management.
- Coordinate with application, infrastructure, technical, stakeholder, and customer teams to identify and remediate platform and capacity risks.
- Make significant technical decisions for projects spanning multiple technologies and applications and document escalated issues in detail.
Requirements
- Formal training or certification in infrastructure engineering concepts and at least 3 years of applied experience.
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, validating recommendations and accounting for data sensitivity, resiliency, security, and auditability.
- Strong knowledge of one or more scripting languages and hands-on proficiency with scripting, automation, and infrastructure-as-code.
- Experience operating in and migrating across multiple public and private cloud technologies.
- Fluency in at least one programming language and experience applying AI-assisted automation and agentic patterns to operational workflows.
- Hands-on experience with GitHub Copilot and coding assistants to build AI agents or workflows for infrastructure operations.
- Knowledge of operating systems, networking, databases, deployment practices, automation, enterprise architecture, scalability, performance, security, and toil reduction.
- Familiarity with Apache, Tomcat, IIS, WebSphere, or IHS.
- Advanced observability, monitoring, alerting, and telemetry experience, including production dashboard implementation with tools such as Splunk or Dynatrace.
- Preferred experience includes AWS, Azure, GCP, Terraform, GitHub code reviews, CI/CD pipelines, Python automation, cloud resource management, and complex mission-critical applications.
Benefits
- Competitive total rewards package with base salary, potential incentive compensation or forfeitable equity for eligible roles, and benefits based on eligibility.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Equal opportunity employment, diversity and inclusion programs, and reasonable accommodations for religious practices, mental health needs, and disabilities.
Tech Stack
Categories
DevOpsSite Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.