Technical Architect/Senior Technical Architect
Salesforce15 hours ago
London, United KingdomSenior
Responsibilities
- Advise executive customer stakeholders and align technology strategy with business value and ROI.
- Design and guide scalable architectures across Sales Cloud, Service Cloud, and the Salesforce Platform.
- Define data models, sharing and security architectures, governance approaches, multi-org strategies, and solutions within governor limits.
- Identify risks, troubleshoot implementation issues, and resolve technical roadblocks through completion.
- Lead application and technical design documentation, including system diagrams, data flows, and technical artifacts.
- Provide guidance on integration development, enterprise architecture standards, environment management, and code reviews.
- Teach sophisticated technical concepts to developers and non-technical business leaders.
- Lead internal technical-practice initiatives and contribute to the technical knowledge base.
Requirements
- Hands-on technical consulting and solution implementation experience in a major software domain such as CRM, ERP, or HR, plus object-oriented coding experience.
- Experience defining technical system architectures, assessing current and desired states, and designing comprehensive solutions.
- Ability to document technical solutions and translate business processes into system diagrams, data flows, and technical artifacts.
- Knowledge of REST, SOAP, Bulk, and Platform Events API patterns and experience integrating Salesforce with business systems through ETL, middleware, or legacy CRM.
- Strong written, verbal, communication, and presentation skills for both technical and executive audiences.
- Ability to learn and apply new coding concepts, platform capabilities, and AI technologies.
- Availability for regional and occasional international travel based on customer needs.
- Preferred: 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform.
- Preferred: Application Architect or System Architect credentials and Salesforce Core certifications; Agentforce Specialist and Data 360 certifications are a plus.
- Preferred: Experience with Agile frameworks such as SAFe and strategic delivery teams.
- Preferred: Familiarity with Experience Cloud, MuleSoft, Data 360, and platform-native automation and AI tooling.
Benefits
- Salesforce states that its benefits and resources support work-life balance and employee well-being.
- Regional and occasional international travel may be required depending on customer needs.
- Reasonable accommodations are available during the application and recruiting process.
- Salesforce is a Disability Confident employer and offers an interview scheme for eligible disabled applicants in the UK.
Tech Stack
SOAP
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.