ServiceNow Application Programmer/Developer

6 days ago

Rockville, MD, USASenior

Base Salary

$124k - $132k/yr

Responsibilities

Analyze functional and technical requirements for ServiceNow modules and custom applications.
Design, configure, develop, test, debug, and enhance ServiceNow workflows, applications, integrations, and platform components.
Build script includes, business rules, client scripts, UI actions, UI policies, Flow Designer flows, Integration Hub actions, catalog items, and custom applications.
Develop flow diagrams, workflow designs, data maps, process flows, technical documentation, user documentation, program documentation, and release materials.
Develop and maintain integrations with enterprise tools using REST, SOAP, and MID Server patterns.
Ensure solutions meet architecture standards, accessibility requirements, security controls, performance expectations, and configuration governance processes.
Participate in sprint activities, design reviews, code reviews, release readiness checkpoints, and other lifecycle processes.
Provide technical direction to team members and collaborate with architects, administrators, analysts, and federal stakeholders.

Bachelor’s degree or equivalent experience.
At least 6 years of experience in ServiceNow application programming, software development, or information systems design in a large computer-based environment.
Active ServiceNow certification such as CSA, CAD, CIS–ITSM, SecOps, or VR.
Advanced hands-on ServiceNow development experience covering configuration, scripting, workflow development, or custom application creation.
Strong JavaScript scripting skills and experience developing and testing ServiceNow components, integrations, and data transformations.
Experience debugging software, resolving defects, optimizing performance, preparing documentation, and developing software from detailed design specifications.
Experience with relational databases or large-scale DBMS concepts and familiarity with Agile development practices and structured release management.
Ability to obtain and maintain NIH Public Trust; U.S. citizenship is not required.
Desired qualifications include enterprise integration experience with REST, SOAP, or MID Servers; ServiceNow Flow Designer or Integration Hub experience; reporting, dashboards, and Performance Analytics experience; familiarity with SecOps, Vulnerability Response, CMDB modeling, discovery patterns, or service mapping; federal health IT or NIH experience; and source control or CI/CD experience for ServiceNow.

Comprehensive medical, dental, vision, wellness, disability, life, accident, critical illness, and business travel insurance options.
401(k) plan with company match and pre-tax and post-tax contribution options.
Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
Full-flex work weeks where possible and a hybrid work arrangement in Rockville, Maryland.
Scheduled for 40 hours per week with less than 10% travel.
Access to an AI-powered career tool, internal mobility support, and a military-friendly workplace culture.

10,000+ employees