ServiceNow Developer (AI & Intelligent Automation Focus)
Chenega Corporation2 years ago
Springfield, VA, USASenior
Base Salary
$145k - $150k/yr
Responsibilities
- Lead hands-on ServiceNow development using client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event and alert rules.
- Design and implement ServiceNow integrations with enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
- Develop AI-enabled automation for predictive operations, automated incident response, intelligent service management, anomaly detection, event correlation, predictive incident management, and automated remediation.
- Integrate machine learning services, analytics platforms, intelligent decision engines, AIOps capabilities, and external operational tools into ServiceNow workflows.
- Ensure solutions comply with enterprise architecture, cybersecurity, platform governance, and security requirements.
- Translate stakeholder requirements into scalable technical solutions and provide estimates and solution designs for roadmap and program planning.
- Provide technical leadership, establish development standards, mentor junior developers, collaborate across engineering teams, and serve as a senior escalation point.
Requirements
- High school diploma or GED equivalent and relevant experience.
- At least 5 years of ServiceNow platform development experience.
- At least 3 years of ITSM development experience.
- Experience with Agile development practices.
- ServiceNow CSA certification.
- Active Top Secret clearance with the ability to obtain SCI and CI polygraph access.
- Ability to work independently, manage multiple time-constrained efforts, communicate with diverse stakeholders, and solve complex problems.
- Preferred: bachelor's or master's degree in computer science, information technology, engineering, or a related field.
- Preferred: experience with AIOps, intelligent automation, AI-enabled operational platforms, ServiceNow integrations, monitoring tools, data platforms, operational analytics, federal or defense IT modernization, REST APIs, microservices, automation frameworks, and large-scale enterprise IT environments.
- Preferred: Certified Technical Architect certification.
Benefits
- Professional development opportunities, including on-the-job learning and formal development programs.
- Well-being programs and a supportive culture focused on healthy, centered, and confident employees.
- Workplace flexibility and daily choices intended to support employee well-being.
Tech Stack
SOAP
Categories
About Chenega Corporation
Chenega Corporation is an Alaska Native village corporation that provides government services contracting, including IT, cybersecurity, healthcare, and security services, primarily for U.S. defense, intelligence, and federal civilian agencies. Through specialized subsidiaries such as Chenega MIOS, it delivers program staffing, managed services, and mission support across the U.S. and abroad. Founded in 1974 and headquartered in Anchorage, Alaska, it is privately held under Alaska Native Claims Settlement Act ownership.