Nutanix

Systems Reliability Engineer Intern — Product Support (Summer 2027)

Nutanix
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11 hours ago
Durham, NC, USAIntern

Responsibilities

  • Troubleshoot and resolve complex technical issues for enterprise customers.
  • Diagnose distributed systems, virtualization layers, and high-availability cloud platform problems.
  • Partner with Engineering teams and technology partners including Lenovo, HPE, and VMware to resolve systemic issues.
  • Perform root-cause analysis and complex systems diagnosis with mentor support.
  • Provide field feedback and propose product enhancements to core Engineering teams.
  • Build foundational skills in infrastructure management and diagnostic tooling.

Requirements

  • Currently enrolled in an associate or bachelor's degree program in Information Science, Information Technology, Network Engineering, System Administration, or a related technical program.
  • Expected graduation between December 2027 and August 2028.
  • Demonstrated customer service experience and clear communication with customers or stakeholders.
  • Working familiarity with Linux/Unix fundamentals, TCP/IP networking, hypervisors such as KVM or ESXi, or distributed storage concepts.
  • Strong analytical troubleshooting skills, logical reasoning, and curiosity about hardware and software interactions.
  • Must be legally authorized to work in the United States.

Benefits

  • USD $27.00–$37.00 per hour in base pay.
  • 12-week summer internship with start dates of May 17 or June 21, 2027.
  • Hybrid work arrangement in Durham, NC, requiring at least three days per week onsite.
  • Mentorship and hands-on experience with live technical cases and enterprise infrastructure.
  • Nutanix does not provide housing or relocation assistance for this program.
  • Eligible compensation packages may include a sign-on bonus, restricted stock units, medical and financial benefits, 401(k), and paid time off, depending on the position offered.

Tech Stack

Categories

Site Reliability
Nutanix

About Nutanix

5,001-10,000 employees

Nutanix is a global leader in cloud software, offering organizations a single platform for running apps and data across clouds. With Nutanix, companies can reduce complexity and simplify operations, freeing them to focus on their business outcomes. Building on its legacy as the pioneer of hyperconverged infrastructure, Nutanix is trusted by companies worldwide to power hybrid multicloud environments consistently, simply, and cost-effectively. Learn more at www.nutanix.com or follow us on social media @nutanix.

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