OpenAI

Software Engineer, Native Learning Experiences

OpenAI
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2 months ago

Base Salary

$266k - $385k/yr

Responsibilities

  • Own the vision and execution of OpenAI’s native learning offering.
  • Build and launch end-to-end product experiences in ChatGPT that help users develop and apply AI skills through real work.
  • Design systems for learner state, progress, re-entry, content and runtime integration, experimentation, telemetry, and evaluation.
  • Create reusable components and internal tools that enable education and content partners to develop, configure, test, and improve learning experiences.
  • Build entry points, hands-on practice, feedback, telemetry, and evaluation capabilities, using real-world evidence to guide iteration.
  • Partner with engineering, education, learning science, research, design, data, content, support, and customer-facing teams.
  • Translate learning and product goals into requirements, prototypes, milestones, reusable UI patterns, and product metrics.
  • Evaluate product quality, learning, transfer to real work, and adoption using product data, learner feedback, and operational signals.
  • Make pragmatic tradeoffs across speed, quality, scalability, and operational simplicity in a 0-to-1 product area.

Requirements

  • Substantial experience building and operating high-quality user-facing products with staff-level technical leadership and hands-on delivery.
  • Strong full-stack engineering skills, including TypeScript, React, backend services and APIs, relational databases, stateful user flows, and instrumentation.
  • Practical judgment regarding distributed systems, reliability, performance, accessibility, safety, and security.
  • Experience building products in 0-to-1 or fast-moving environments where user needs, product direction, and success measures evolve.
  • Experience collaborating across engineering, research, product, design, data, content, operations, and customer-facing teams.
  • Ability to use qualitative feedback and product data to identify friction, prioritize work, and improve outcomes.
  • Clear written and verbal communication and the ability to explain technical decisions and tradeoffs to varied audiences.
  • Strong user empathy, product judgment, and care when building products that shape how people understand and use AI.
  • Preferred experience includes 5+ years of professional engineering experience, excluding internships.
  • Preferred experience includes startup founding or early-stage product development, education or learning products, AI literacy, enterprise enablement, AI products, LLM applications, developer tools, agent-assisted workflows, personalized experiences, or customer-facing and go-to-market systems.
  • Preferred experience includes translating research into product decisions, experiments, evaluation, measurement, and iteration.
  • Preferred experience includes building products for both individual users and organizations, including administrative, reporting, or support-readiness features.

Tech Stack

Categories

OpenAI

About OpenAI

10,000+ employees

OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.

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