(Canada) Software Implementation Consultant - Clinical
PointClickCareabout 3 hours ago
Mississauga, CanadaMid Level / Senior
H1B Sponsor
Base Salary
$80k - $89k/yr
Responsibilities
- Act as the principal implementation liaison, documenting customer requirements and translating them into configuration setups.
- Lead detailed business discovery to develop recommendations for effective delivery approaches.
- Ensure data quality, integrity, and security for all customer databases.
- Troubleshoot and resolve configuration issues with attention to detail.
- Maintain training databases to incorporate new product releases and enhancements.
- Establish and maintain stakeholder relationships through effective communication.
- Lead customer change management strategies and support user readiness.
- Travel to customer sites for meetings and presentations as needed.
Requirements
- Post-secondary education in business or technology related field is preferred.
- Excellent communication, organizational, and collaboration skills are essential.
- Previous experience in software configuration or implementation is preferred.
- Strong analytical and problem-solving skills are required.
- Demonstrated attention to detail and adherence to quality validation processes.
- Consulting experience in workflow analysis and delivering operational recommendations is preferred.
- Ability to manage multiple projects simultaneously and meet deadlines.
- 2-4+ years of experience in a software implementation role is required.
- Healthcare market experience is preferred.
Benefits
- Benefits starting from Day 1.
- Retirement Plan Matching.
- Flexible Paid Time Off.
- Wellness Support Programs and Resources.
- Parental & Caregiver Leaves.
- Fertility & Adoption Support.
- Continuous Development Support Program.
- Employee Assistance Program.
- Employee Recognition and more.