2 months ago
San Francisco, CA, USA or New York, NY, USASenior / Staff+
H1B sponsor
Base Salary
$153k - $376k/yr
Responsibilities
- Embed with strategic enterprise customers to solve technical adoption challenges across codebases, design systems, developer environments, and workflows.
- Make enterprise design systems agent-ready by fixing tokens, naming, guidelines, Code Connect integrations, and evaluations.
- Configure Figma products in customer environments by writing code, configuration, agent skills, and guideline files.
- Conduct technical discovery, scope paths to value, and debug unfamiliar integrations involving Git workflows, CI, developer environments, and non-standard stacks.
- Build LLM-powered workflows using MCP setup, agent skills, and context-specific prompt engineering.
- Convert one-off customer solutions into reusable playbooks, self-service capabilities, product feedback, and shipped product improvements.
- Collaborate with Product, Engineering, Sales, Customer Experience, Solutions Architecture, and customer engineering teams.
Requirements
- 5+ years of experience shipping production software end-to-end, including meaningful direct work with customers or partner teams.
- Strong engineering fundamentals and the ability to navigate unfamiliar codebases, languages, and technical environments to deliver production-ready solutions.
- Experience with design systems and design-to-code workflows, including tokens and component libraries, or the ability to ramp quickly in this area.
- Strong customer-facing communication and technical partnership skills with senior engineers.
- Proficiency in TypeScript/JavaScript or Python and hands-on experience integrating APIs and SDKs, troubleshooting toolchains and CI environments, and handling enterprise requirements such as SSO, security reviews, access controls, data residency, and compliance frameworks.
- Ability to operate in ambiguous environments, take end-to-end ownership, identify patterns from customer engagements, and translate field learnings into product feedback.
- Experience in forward-deployed engineering, solutions engineering, professional services, developer experience, or a similar customer-facing technical role is preferred.
- Familiarity with developer tools, design-to-code workflows, AI/LLM products, Code Connect, Storybook, Style Dictionary, or comparable technologies is preferred.
- Experience partnering cross-functionally with Sales, Customer Experience, Solutions Architecture, or related teams is preferred.
Benefits
- Full-time role available from one of Figma’s U.S. hubs or remotely within the United States.
- Health, dental, and vision coverage; retirement benefits with company contributions; parental leave; reproductive or family planning support; mental health and wellness benefits; and paid time off.
- Paid sick leave, holidays, flexible PTO for eligible exempt employees, and other legally required leave benefits.
- Potential company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
- Equity, an annual bonus plan for eligible non-sales roles, and other benefits subject to applicable plan terms.
- In-person onboarding is required if hired, and cameras must remain on during video interviews.
Tech Stack
Categories
Forward Deployed
About Figma
Figma builds a browser-based platform for interface design, prototyping, whiteboarding, and developer handoff used by product, design, and engineering teams. Its main products—Figma Design and FigJam—are sold as SaaS with tiered subscriptions for individuals, teams, and enterprises, plus an ecosystem of plugins and integrations. Founded in 2012 and headquartered in San Francisco, the company is privately held and enables real-time collaboration on the web and desktop apps.