GRADION

Forward Deployed Engineer (Software Engineer, AI Innovation)

GRADION
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7 days ago
Hanoi, Vietnam or Ho Chi Minh City, VietnamSenior

Responsibilities

  • Run discovery sessions with clients and stakeholders to understand workflows, data, systems, and pain points.
  • Identify AI and automation opportunities and translate business needs into technical scopes, solution designs, and delivery plans.
  • Design, build, integrate, and deploy AI-powered applications, agents, and automations using LLMs, RAG, and tool-calling workflows.
  • Develop prototypes and proofs of concept and take successful solutions into production.
  • Integrate solutions with ERP, CRM, data platforms, and internal APIs.
  • Ensure deployed solutions are secure, reliable, observable, and maintainable.
  • Measure outcomes after deployment and iterate based on usage and feedback.
  • Support pre-sales through technical demonstrations, solution input, and effort estimates.
  • Create reusable components, templates, and accelerators and share field insights with internal teams.

Requirements

  • Professional software engineering experience with solutions shipped to production.
  • Hands-on experience building LLM applications using OpenAI, Anthropic, or Gemini APIs and patterns such as RAG, agents, and tool calling.
  • Experience in client-facing consulting, agency, solutions, or implementation roles.
  • Comfort working across backend and frontend development.
  • Strong familiarity with APIs, system integration, databases, and data pipelines.
  • Working knowledge of at least one of AWS, Azure, or GCP, plus Docker and CI/CD.
  • Familiarity with LangChain, LlamaIndex, vector databases, and evaluation tools.
  • Ability to explain technical concepts clearly to non-technical stakeholders and work independently through ambiguity.
  • Good written and spoken English proficiency.

Categories

Forward Deployed
GRADION

About GRADION

51-200 employees

Gradion is a privately held IT services firm that designs and builds digital platforms and deep-tech solutions—AI, data engineering, cybersecurity, and robotics—for e-commerce, retail, travel/mobility, and logistics. It provides consulting and software engineering through project-based and managed engagements. The company operates globally with teams across Asia, Europe, and the Middle East; its Vietnam unit was formerly NFQ Vietnam.

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