2 days ago
Hartford, CT, USA or St. Paul, MN, USAMid Level
Base Salary
$123k - $204k/yr
Responsibilities
- Partner with application teams to improve observability posture, reliability, and mean-time-to-resolution.
- Translate business processes into observability requirements and define business-impact-focused dashboards and alerting.
- Perform analysis, design, development, configuration, defect resolution, and incident response for advanced-complexity issues.
- Develop and maintain Infrastructure-as-Code for Dynatrace configuration, onboarding, and monitoring workflows.
- Work with Dynatrace, OpenTelemetry instrumentation, containerized platforms, cloud systems, and automation tooling.
- Provide technical guidance and mentorship to less experienced employees and advise engineering teams on observability adoption.
- Estimate timelines, deliver complete solutions in small batches, identify tradeoffs, and contribute to software design strategy.
Requirements
- Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience.
- Four additional years of software engineering experience.
- Deep hands-on expertise with Dynatrace SaaS, including Gen3 apps, DQL, workflows, and alert configurations.
- Hands-on experience with OpenTelemetry, including instrumentation and semantic conventions.
- Experience with Terraform-based Infrastructure-as-Code, incident response, triage, root cause analysis, and post-mortems.
- Experience advising engineering teams on observability adoption and using AI-assisted coding tools.
- Experience with Kubernetes, Docker, and cloud engineering, with AWS preferred.
- Proficiency with Git, GitHub, and CI/CD tooling; Python and/or JavaScript/Node.js preferred.
- Familiarity with Linux systems and shell scripting.
- Strong problem-solving, communication, collaboration, mentoring, delivery, domain expertise, and intermediate leadership skills.
Benefits
- Health insurance for eligible employees and family members from the first day of employment.
- Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program for eligible employees with student loan debt, plus a Travelers-funded pension plan.
- At least 20 days of paid time off annually and nine paid company holidays.
- Wellness resources, discounts, caregiving support, and free professional counseling and mental health resources.
- Volunteer encouragement through Matching Gift and Volunteer Rewards programs.
Categories
Site Reliability
About Travelers
Travelers is a public property and casualty insurer that provides auto, home, and commercial coverage, plus risk management and claims services, to individuals and businesses. It distributes policies through independent agents and brokers across the United States, Canada, the United Kingdom, and Ireland. Founded in 1853 and headquartered in New York City, Travelers trades on the NYSE (TRV) and is the only property-casualty company in the Dow Jones Industrial Average.