Kong

Senior SRE, Managed Gateways

Kong
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1 month ago
Washington, DC, USASenior

Base Salary

$113k - $162k/yr

Responsibilities

  • Lead, mentor, and inspire a team of Site Reliability Engineers supporting Managed Gateway offerings.
  • Architect and implement scalable, fault-tolerant cloud-native systems across AWS, GCP, and Azure.
  • Own monitoring, alerting, incident response, post-mortems, SLOs, SLIs, and continuous reliability improvements.
  • Build automation, self-service tooling, and workflows for deploying and managing API gateways.
  • Drive technical debt prevention, architectural best practices, and operational readiness for new features.
  • Partner with Product, Engineering, Customer Success, and Professional Services on roadmap and implementation decisions.
  • Lead enterprise Cloud Gateway onboarding from kickoff through successful production implementation.
  • Handle complex customer topologies, serve as the technical implementation owner, and escalate technically complex accounts.
  • Productize recurring implementation patterns into playbooks and platform capabilities.
  • Feed customer implementation constraints and patterns back into Product.

Requirements

  • Extensive experience as a Site Reliability Engineer working with highly available and distributed systems.
  • Deep expertise with Kubernetes and cloud-native architectures across multiple public cloud providers, preferably AWS, GCP, and Azure.
  • Strong proficiency in Golang or similar modern programming languages for automation and tool development.
  • Experience building and maintaining CI/CD pipelines and infrastructure as code with Terraform and Ansible.
  • Knowledge of monitoring, logging, and alerting systems such as Prometheus, Grafana, ELK stack, and Datadog.
  • Experience with managed services, API gateways, or similar network infrastructure is highly desirable.
  • Experience with service mesh technologies such as Istio or Linkerd is a bonus.
  • Familiarity with PostgreSQL or Cassandra administration for high-throughput systems is a bonus.
  • Contributions to open-source SRE tools or projects are a bonus.
  • Relevant cloud certifications such as AWS Certified DevOps Engineer or CKA are a bonus.
  • Strong ownership, urgency during critical incidents, collaboration, and adaptability are expected.

Tech Stack

AnsibleApache CassandraAWSAzureDatadogGoGoogle Cloud PlatformGrafanaIstioKubernetesPostgreSQLPrometheusTerraform

Categories

DevOpsSite Reliability
Kong

About Kong

1,001-5,000 employees
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