3 months ago
Base Salary
$113k - $162k/yr
Responsibilities
- Lead, mentor, and inspire a team of Site Reliability Engineers supporting Managed Gateway offerings.
- Architect and implement scalable, fault-tolerant cloud-native systems across AWS, GCP, and Azure.
- Own monitoring, alerting, incident response, post-mortems, SLOs, SLIs, and continuous reliability improvements.
- Build automation, self-service tooling, and workflows for deploying and managing API gateways.
- Drive technical debt prevention, architectural best practices, and operational readiness for new features.
- Partner with Product, Engineering, Customer Success, and Professional Services on roadmap and implementation decisions.
- Lead enterprise Cloud Gateway onboarding from kickoff through successful production implementation.
- Handle complex customer topologies, serve as the technical implementation owner, and escalate technically complex accounts.
- Productize recurring implementation patterns into playbooks and platform capabilities.
- Feed customer implementation constraints and patterns back into Product.
Requirements
- Extensive experience as a Site Reliability Engineer working with highly available and distributed systems.
- Deep expertise with Kubernetes and cloud-native architectures across multiple public cloud providers, preferably AWS, GCP, and Azure.
- Strong proficiency in Golang or similar modern programming languages for automation and tool development.
- Experience building and maintaining CI/CD pipelines and infrastructure as code with Terraform and Ansible.
- Knowledge of monitoring, logging, and alerting systems such as Prometheus, Grafana, ELK stack, and Datadog.
- Experience with managed services, API gateways, or similar network infrastructure is highly desirable.
- Experience with service mesh technologies such as Istio or Linkerd is a bonus.
- Familiarity with PostgreSQL or Cassandra administration for high-throughput systems is a bonus.
- Contributions to open-source SRE tools or projects are a bonus.
- Relevant cloud certifications such as AWS Certified DevOps Engineer or CKA are a bonus.
- Strong ownership, urgency during critical incidents, collaboration, and adaptability are expected.
Tech Stack
AnsibleApache CassandraAWSAzureDatadogGoGoogle Cloud PlatformGrafanaIstioKubernetesPostgreSQLPrometheusTerraform
Categories
DevOpsSite Reliability
About Kong
Kong builds an open-source and commercial platform for API and AI connectivity, including Kong Gateway, Kong Konnect, and service mesh tools (Kuma/Kong Mesh) to secure, manage, and observe APIs and LLM traffic across clouds. It sells subscriptions and cloud services for API lifecycle management, security, and traffic governance to enterprises and platform teams. Founded in 2017 and headquartered in San Francisco, Kong is privately held.