26 days ago
Pune, IndiaMid Level
Responsibilities
- Design, configure, implement, and support Salesforce Order Management solutions for complex order-to-cash processes.
- Manage the complete order lifecycle, including capture, validation, fulfillment, returns, exchanges, and cancellations.
- Configure Order Objects, Orchestration Plans, Fulfillment Orders, and Salesforce Flows.
- Implement order routing and orchestration rules for multiple fulfillment scenarios.
- Integrate Salesforce OMS with Salesforce Commerce Cloud, ERP systems, payment gateways, and shipping and logistics systems.
- Implement and support REST API integrations for reliable cross-system data flow.
- Collaborate with business stakeholders, commerce teams, and integration partners to translate requirements into scalable OMS solutions.
- Provide post-implementation support, issue resolution, and continuous improvement of OMS capabilities.
Requirements
- At least 4 years of Salesforce platform experience.
- Strong hands-on expertise with Salesforce Order Management (OMS).
- Strong understanding of order-to-cash processes, including inventory management, fulfillment, payments, billing, and refunds.
- Experience designing and implementing Salesforce OMS solutions and integrations using REST APIs.
- Basic Apex development experience is preferred.
- Exposure to complex, high-volume OMS environments is preferred.
Benefits
- Flexible career paths and internal mobility across the Capgemini Group.
- Personalized career guidance and mentoring from experienced leaders.
- Comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, and new-parent support.
- Opportunity to work on Salesforce projects with global clients addressing complex business, societal, and environmental challenges.
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.