2 days ago
Nantes, FranceMid Level
Responsibilities
- Identify structural weaknesses and reliability risks in information systems.
- Recommend action plans to reduce operational risks and improve service resilience.
- Assess observability data and map the technical chains supporting business processes.
- Define and analyze SLI/SLO indicators and identify gaps.
- Contribute to SRE practices including TOIL, Error Budgets, and Root Cause Analysis.
- Participate in complex cross-functional technical impact studies and changes.
- Coordinate between technical and business teams and present clear analyses and summaries.
Requirements
- Minimum three years of experience in an SRE or equivalent role.
- Expertise in SRE practices, service reliability, resilience analysis, SLI, SLO, Error Budget, TOIL, and Root Cause Analysis.
- Proficiency with Dynatrace, Grafana, and ELK/Elastic Stack for metrics, logs, and traces.
- Understanding of information-system architectures, technical-chain mapping, impact analysis, and technical risk identification.
- Certification or experience with ITIL processes.
- Ability to explain technical topics clearly and communicate with business and IT stakeholders.
- SAFe training is desired or expected.
Benefits
- Employer-funded health insurance at 50%.
- Public-transport pass reimbursement at 50%.
- Restaurant vouchers with 60% employer coverage.
- Employee referral bonuses of up to €1,000.
- Works council benefits, including cultural advantages.
- Training institute supporting professional development.
- Mobility partner and a stable, collaborative team.
- Open to people with disabilities; the employer supports inclusive hiring.
Tech Stack
Grafana
Categories
Site Reliability
About Everience
Everience Italia provides IT managed services, including helpdesk support, break-fix dispatch, and technology consulting for SMEs and enterprises. Founded in 2012 and headquartered in Rho, Lombardy, it operates within an international group under the Everience brand and offers multilingual nearshore support from Timisoara, Romania. Revenue comes from managed service contracts and project-based support across Italy and abroad.