Evertz

AV Service Engineer — Control Systems & Device Integration

Evertz
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24 hours ago
Burlington, CanadaMid Level

Base Salary

$50k - $70k/yr

Responsibilities

  • Design, build, test, and deploy custom VUE widget layouts, workspaces, alarms, salvos, UMDs, and automation widgets.
  • Configure VUE integrations with MAGNUM-OS for router control, multiviewer management, master control, branding, and playout systems.
  • Create, modify, extend, test, validate, and document device drivers for third-party equipment.
  • Evaluate and implement third-party integrations using existing drivers, custom drivers, or direct device APIs.
  • Troubleshoot authentication, polling, subscription, latency, control logic, driver, network, and configuration issues.
  • Commission VUE-based control systems at customer sites and deliver operational training and escalated technical support.
  • Work with customers, consultants, system integrators, sales engineering, product management, and R&D teams to define and resolve integration requirements.
  • Create internal driver specifications, integration notes, and technical best-practice documentation.

Requirements

  • Degree or diploma in Computer Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical discipline, or equivalent hands-on experience.
  • Hands-on programming or scripting ability in C#, C++, Python, JavaScript, or a similar language sufficient to build or modify device drivers from protocol specifications.
  • Working knowledge of TCP/IP, UDP, RS-232, RS-422, RS-485, SNMP, RESTful APIs, and SOAP web APIs.
  • Ability to read equipment protocol manuals, SDKs, MIBs, APIs, and standards specifications and translate them into working control logic.
  • Strong troubleshooting skills across devices, networks, drivers, and VUE configuration.
  • Willingness to travel to customer sites for commissioning, training, and escalated support.
  • Strong written and verbal communication skills and ability to document technical work for internal and customer audiences.
  • Preferred experience with Crestron SIMPL/SIMPL#, AMX NetLinx, Extron Global Scripter, Extron GUI Designer, Q-SYS, Evertz MAGNUM-OS, VistaLINK PRO, broadcast router control, REST/SOAP integration, authentication tokens, JSON/XML, SDVN, SMPTE ST 2110, IP-based broadcast infrastructure, Pro AV over IP, and Linux.
  • AVIXA CTS, CTS-D, or CTS-I certification and experience with MAGNUM School, MAGNUM-OS Academy, VistaLINK School, or secure/mission-critical AV environments are advantageous.

Benefits

  • Employer-funded benefits program, competitive total compensation package, work-life balance, employee assistance plan, employee discount platform, career progression, casual work environment, social events and sports teams, and an onsite counsellor.
  • Monday to Friday, 40 hours per week, based onsite in Burlington, Ontario, with travel to customer sites as required.
  • Newly created position.

Tech Stack

Categories

Solutions Engineering
Evertz

About Evertz

1,001-5,000 employees

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telecommunications, satellite, cable TV, IPTV providers, and professional audio-visual, government, military, enterprise, and new media sectors. With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China,, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

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