Staff Engineer
Mindtickle8 months ago
Pune, IndiaStaff+
Responsibilities
- Solve organization-wide technical problems by defining, implementing, and driving adoption of solutions.
- Lead cross-team architectural work involving foundational platforms, multiple services, performance, integrations, and AI capabilities.
- Review designs, identify architectural risks, and drive migrations, deprecations, and platform investments.
- Set technical standards through code, design documents, technical reviews, and clear influence.
- Evaluate and guide AI-native approaches while considering cost, latency, reliability, explainability, and maintainability.
- Own operational health through proactive reliability, observability, performance, and incident-management work.
- Improve engineering effectiveness through technical mentorship, design reviews, and knowledge sharing.
Requirements
- Significant industry experience as a software engineering individual contributor, with recent experience operating at Staff scope or equivalent.
- Demonstrated ownership of production system architecture and structural technical decisions.
- Concrete evidence of cross-team technical influence and adoption of technical patterns or proposals.
- Direct production ownership with experience improving reliability, observability, or operations.
- Experience leading production incident response, post-incident reviews, and preventive improvements.
- Strong written technical communication through design documents, RFCs, or technical proposals.
- Depth in at least one domain such as multi-tenant SaaS, integration-heavy platforms, workflow or rules engines, configuration-driven architectures, real-time analytics, data pipelines, or platform infrastructure.
- A record of simplifying systems through deprecations, removing unnecessary abstractions, and pragmatic technology choices.
- Preferred: 9+ years of software engineering experience with multiple years at Staff scope or equivalent.
- Preferred: experience with large-scale migrations, AWS, scalable architectural patterns, product analytics, systems-level open-source contributions, published technical writing, customer-configurable products, or revenue enablement technologies.
Benefits
- The company offers a collaborative environment spanning more than five countries with opportunities for growth through increased ownership and direct feedback.
- Mindtickle is an equal opportunity employer and welcomes candidates from diverse backgrounds.
- Employment requires verification of identity and eligibility to work in the applicable location.
About Mindtickle
Mindtickle builds a SaaS revenue enablement platform for enterprise sales and customer support teams, combining onboarding, training, coaching, content, conversation intelligence, and digital sales rooms. The privately held company, founded in 2012 and headquartered in San Francisco, sells to global enterprises via subscription. Customers such as Cisco, Splunk, Henkel, Juniper Networks, and Janssen use it to assess rep skills and improve performance with data-driven guidance and practice tools.