1 month ago
Remote, United StatesSenior
Base Salary
$107k - $128k/yr
Responsibilities
- Provide senior technical and operational support to enterprise clients across Windows, Linux, and Kubernetes environments.
- Perform root-cause analysis, collect diagnostic data, reproduce customer issues, and resolve complex multi-tier defects.
- Develop utilities, workarounds, and product fixes, then validate changes through automated test suites.
- Build and maintain CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps.
- Deploy and manage AWS EKS workloads, including Helm charts, namespaces, autoscaling, and rolling deployments.
- Administer, patch, harden, and tune Windows Server and Linux infrastructure while supporting Kubernetes migration.
- Monitor system health and proactively remediate anomalies using CloudWatch, Prometheus/Grafana, or Datadog.
- Support performance analysis, functional testing, regression testing, and release validation.
- Partner with Product, Development, Implementation, Support, and Product Operations teams during delivery and troubleshooting.
- Mentor Product Support and Product Operations staff on administration, containerization, automation, and deployment practices.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience.
- Five years of experience reading and writing relational database queries using T-SQL or ANSI-SQL.
- Five years of hands-on experience developing or supporting applications with COM, VB, Jscript, Java, Perl, C#, or VB.Net.
- Five years of experience working with EDI and EDI systems, including knowledge of HIPAA and Enrollment Management in healthcare.
- Five years of experience working with HTML/XML.
- Five years of experience debugging code and analyzing defects within code.
- At least two years of hands-on experience with Kubernetes and AWS.
- Experience in product support or implementation in the healthcare industry.
- Ability to analyze complex problems, interpret data, make decisions, learn technologies quickly, and communicate technical concepts clearly.
- Ability to work under pressure, manage multiple priorities, and maintain accuracy.
Benefits
- Medical, dental, vision, disability, and life insurance coverage.
- 401(k) savings plan, paid family leave, and nine paid holidays per year.
- 17–27 days of paid time off per year depending on level and length of service.
- Requires a dedicated secure work area, high-speed internet connectivity, and an appropriate office setup.
- Applications are assessed on a rolling basis; the anticipated application window closes November 4, 2026, subject to change.
Tech Stack
Categories
About Cotiviti
Cotiviti builds analytics software and tech-enabled services that help U.S. health insurers and government payers improve payment integrity, risk adjustment, and quality measurement, and also provides supplier audit and procure-to-pay accuracy for retailers. It operates a SaaS and services model focused on reducing improper payments and enhancing clinical and coding compliance. Headquartered in South Jordan, Utah, Cotiviti is privately held, and its customers serve the majority of U.S. healthcare consumers—over 300 million members and patients.