4 months ago
Bengaluru, IndiaSenior
Responsibilities
- Monitor the health of critical eBay services and address potential issues proactively.
- Collaborate with Architecture, Engineering, and Operations teams to develop solutions for high availability, reliability, and performance.
- Resolve recurring technical issues, onboard alerts, and develop Standard Operating Procedures.
- Build and improve monitoring and incident-mitigation tools.
- Conduct reliability audits and tests to strengthen incident-management capabilities.
- Act as Incident Commander during major incidents, manage alarms, and communicate with leadership and partner teams.
Requirements
- 4+ years of professional software engineering experience, ideally on backend or platform teams.
- Proficiency in one or more programming languages such as Java, Go, or Python.
- Strong incident-management, leadership, technical-triage, and troubleshooting skills, particularly during crises.
- Familiarity with cloud platforms, Kubernetes, and infrastructure-as-code tools.
- Experience with observability stacks such as Prometheus, Grafana, ELK, or OpenTelemetry.
- Strong interpersonal and communication skills for fast-paced, dynamic environments.
Tech Stack
Categories
Site Reliability
About TCGplayer
TCGplayer operates an online marketplace and software tools for buying and selling trading card games and related collectibles, serving hobby shops and individual sellers. It generates revenue through marketplace fees, seller subscriptions, and fulfillment programs such as TCGplayer Direct. An eBay subsidiary, the company provides authentication and logistics services that help stores list inventory at scale and reach buyers across the U.S. and internationally.