Site Reliability Engineer
Tyk Technologies23 hours ago
Remote, WorldwideMid Level
Responsibilities
- Deliver quarterly platform work, including optimization, self-service tooling, and platform rearchitecture.
- Expand Tyk Cloud across regions and cloud providers while reducing infrastructure costs.
- Automate operations in Go and build and maintain custom Kubernetes operators.
- Operate production services and databases, including MongoDB and Redis.
- Improve observability through meaningful metrics, dashboards, and actionable alerts.
- Maintain runbooks and documentation and support security work such as SOC 2 audits.
- Participate in the on-call rotation, respond to platform alerts and incidents, restore service, and lead post-incident reviews.
- Support Customer Success with customer-originated requests and handle ad hoc Tyk Cloud requests from other teams.
Requirements
- At least 3 years of experience in SRE, platform, or infrastructure roles across more than one company or production platform.
- Experience owning on-call responsibilities and independently leading incidents.
- Hands-on experience operating, upgrading, and debugging production Kubernetes at scale, ideally EKS, including large multi-tenant clusters.
- Experience designing and operating AWS infrastructure with Terraform or similar tools.
- Ability to write, test, and ship Go tooling or services.
- Experience with Prometheus, Grafana, and logging systems.
- Solid Linux and networking fundamentals, including DNS, TCP/IP, HTTP, TLS, and load balancing.
- Clear communication across time zones and teams.
Benefits
- Remote work from Portugal with flexibility to work from anywhere in the world.
- Unlimited paid holiday and flexible working hours.
- Three to four months of onboarding and shadowing before taking on-call duties.
- Employee share scheme.
- Generous maternity and paternity leave.
- Company retreats.
- Initial on-call rotation of one week in three, Monday–Friday, during 12 PM–12 AM UTC shifts, changing to one week in four as the team grows.
Tech Stack
Categories
Site Reliability