3 months ago
Base Salary
$148k - $222k/yr
Responsibilities
- Drive technical design and lead implementation of high-impact user-experience improvements focused on new customer success and adoption
- Own the full project lifecycle from requirements refinement through execution and delivery
- Define strategy for and architect, implement, and interpret end-to-end A/B tests
- Ensure the quality and operational health of delivered features
- Collaborate with cross-functional partners to define and prioritize technical initiatives and shape the product roadmap
- Mentor and provide technical guidance to engineers while improving experimentation, development, and operational practices
- Define architectural approaches and technical strategy while anticipating scalability, reliability, security, performance, and maintainability needs
- Leverage AI agents in engineering work and delivery
Requirements
- Extensive full-stack software engineering experience with the ability to architect, deliver, and maintain high-scale user-facing features and supporting APIs and infrastructure
- Ability to drive technical strategy and improvement using a data-driven approach and measurable business results
- Technical experience using and championing AI-driven software delivery practices
- Ability to mentor engineers and work productively through others to enable project success
- Experience driving A/B testing strategies for products with metric-based goals is a strong plus
- Ability to work effectively in an entrepreneurial, customer-focused, strategic environment and bring clarity to ambiguous challenges
Benefits
- Hybrid work from the Boston HQ at least three days per week
- Up to 10% travel may be required for onboarding, client or partner work, team meetings, and industry events
- Comprehensive health, welfare, and wellbeing benefits based on eligibility
- Potential annual cash bonus, equity, and sign-on payments
- Travel is coordinated in advance
Tech Stack
Categories
Full StackGrowth Engineering
About Klaviyo
Klaviyo builds a subscription SaaS platform that lets e-commerce and consumer brands use first-party data to run targeted email, SMS, and push campaigns, with built-in automation and analytics. The product also includes B2C CRM features for segmentation, A/B testing, and customer lifecycle workflows. Founded in 2012 and headquartered in Boston, it is a public company (NYSE: KVYO) used by brands such as Mattel and Glossier.