22 hours ago
Chennai, India or Bengaluru, IndiaSenior / Staff+
Responsibilities
- Drive the design and development of major architecture components for Workspace ONE SaaS services.
- Participate in requirements, design, coding, testing, debugging, and performance tuning across DevOps and SRE work.
- Monitor and analyze system performance to identify and resolve issues proactively.
- Design and implement automation tools, infrastructure, and CI/CD pipelines to improve efficiency and reliability.
- Collaborate with development teams and stakeholders to deliver reliable, scalable systems and services.
- Design and build AI-enabled workflows and agents.
- Manage incident response, troubleshoot complex production issues, and conduct post-incident reviews.
- Participate in 24/7 on-call rotations for critical production systems.
- Document system architecture, operational procedures, and troubleshooting guides.
Requirements
- 12+ years of experience for the Staff/Senior DevOps Engineer role.
- Strong expertise in DevOps, cloud technologies, IT operations, SaaS architecture, and technical mentorship.
- Deep subject matter expertise across DevOps, SRE, and AIOps, with experience driving organization-wide projects.
- Experience supporting global customer-facing SaaS services and AWS infrastructure at scale.
- Experience with Microsoft SQL Server and similar database systems.
- Experience with Windows Server and Linux operating systems.
- Strong development background in Python, Ruby, or a similar language.
- Experience with infrastructure as code, including Terraform, Ansible, Chef, or Puppet.
- Security experience covering PKI, TLS, WAF, firewalls, endpoint security, and secrets management.
- Networking experience with routing, switching, DNS, proxies, load balancers, and micro-segmentation.
- Proficiency in DevOps, Agile, and CI/CD processes.
- Hands-on experience building and administering virtual machines and containers using Docker, Nomad, and Kubernetes.
- Experience with logging and monitoring technologies such as Grafana, Splunk, Syslog, or Log Insight.
- Excellent communication, leadership, collaboration, and problem-solving skills.
- Desirable familiarity with Claude, Cursor, Copilot, AI and LLM integration, AI agents, RAG architectures, vector databases, prompt engineering, AI observability, and AI security, governance, privacy, and responsible AI practices.
Tech Stack
Categories
About Omnissa
Omnissa builds an enterprise digital work platform that unifies endpoint management, virtual desktops and apps, digital employee experience, and security to manage devices and access across clouds. It sells software and cloud services to IT teams in enterprises, education, and public sector. The company was spun out of VMware’s End‑User Computing business, is owned by KKR, and is headquartered in Mountain View, California.