United Airlines

Engineer - Machine Learning

United Airlines
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7 days ago
Gurgaon, IndiaMid Level / Senior

Responsibilities

  • Design, develop, and deploy AI-native applications and services using Generative AI and LLMs.
  • Build end-to-end solutions across Python backend, middleware, and frontend layers.
  • Develop scalable APIs and microservices for AI-driven platform capabilities.
  • Implement LLM workflows including prompt orchestration, RAG pipelines, and agent frameworks.
  • Contribute to scalable, resilient, and extensible architecture and system decomposition.
  • Build and manage AWS cloud-native solutions using services including Lambda, ECS/EKS, S3, and API Gateway.
  • Establish MLOps practices covering CI/CD, model deployment, versioning, and monitoring.
  • Implement logging, tracing, metrics, observability, and telemetry for AI systems.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions.
  • Optimize AI workload performance, scalability, cost, and latency.

Requirements

  • 3–5 years of software engineering experience with strong hands-on development and system design exposure.
  • Proficiency in Python for backend development.
  • Experience with frontend frameworks such as React or Angular.
  • Strong understanding of API design, middleware, and microservices architecture.
  • Hands-on experience with Generative AI technologies including LLMs, prompt engineering, RAG, and vector databases.
  • Experience with AWS cloud infrastructure and cloud-native application development.
  • Familiarity with MLOps practices and model lifecycle management tools.
  • Working knowledge of observability and telemetry tools such as OpenTelemetry, Prometheus, Grafana, and CloudWatch.
  • Understanding of relational, NoSQL, and vector data storage and retrieval systems.
  • Preferred qualifications include experience with AI agents or autonomous systems, platform engineering, lightweight SDKs, developer enablement tools, AI evaluation, governance, responsible AI, and LLM optimization.

Benefits

  • Top-tier health and wellness benefits.
  • Opportunities to build lasting connections with teammates and customers.
  • Travel benefits through United’s extensive route network.
  • Position is offered on local terms and conditions through United Airlines Business Services Pvt. Ltd.; expatriate assignments and employment-visa sponsorship are not provided.

Tech Stack

AngularAWSGrafanaPrometheusPythonReact
United Airlines

About United Airlines

10,000+ employees

United Airlines is a major U.S. carrier that provides passenger air travel and air cargo services across a global network spanning six continents. The company sells tickets and ancillary services through united.com and its mobile apps, operates the MileagePlus loyalty program with co-brand credit card partnerships, and supports operations with large-scale digital systems. Headquartered in Chicago, it is part of publicly traded United Airlines Holdings (NASDAQ: UAL) and a member of Star Alliance.

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