Sr Architect I
Staples Canada6 days ago
Framingham, MA, USASenior
Responsibilities
- Lead architecture and technical design for complex enterprise-wide technology initiatives.
- Develop target-state architectures, reference models, standards, and reusable design patterns.
- Define application, integration, API, cloud, and data architecture strategies aligned with business objectives.
- Evaluate technology solutions for scalability, reliability, security, performance, and cost.
- Design and govern enterprise integrations, APIs, event-driven architectures, and service-oriented solutions.
- Guide engineering teams through implementation, issue resolution, and architectural compliance.
- Assess emerging technologies, generative AI capabilities, automation opportunities, and modernization strategies.
- Support customer experience, CRM, contact center, and omnichannel engagement technology initiatives.
- Lead architecture reviews, proofs of concept, strategic technology assessments, design workshops, and governance forums.
- Mentor architects and engineers and promote architecture best practices and technical excellence.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
- At least 7 years of experience in software engineering, solution architecture, enterprise architecture, or a related technical role.
- At least 3 years of experience designing enterprise-scale applications, integrations, APIs, or cloud solutions.
- Experience with enterprise architecture frameworks, integration patterns, and distributed systems.
- Experience with AWS, Azure, Google Cloud Platform, or similar cloud environments.
- Experience leading cross-functional technical initiatives and influencing architecture decisions.
- Preferred: master’s degree in a technology- or business-related field.
- Preferred: 10+ years of architecture, engineering, or enterprise technology experience.
- Preferred: experience with customer service, customer experience, CRM, contact center, or digital engagement platforms.
- Preferred: experience with Salesforce, ServiceNow, NICE, Genesys, Amazon Connect, or similar platforms.
- Preferred: experience with generative AI, large language models, retrieval-augmented generation architectures, conversational AI, or intelligent automation solutions.
- Preferred: relevant cloud, architecture, security, or technology certifications.
Benefits
- Onsite work arrangement in Framingham, Massachusetts.
- 22 days of paid time off plus 7 observed paid holidays and 1 floating holiday.
- Online and retail discounts.
- Company-match 401(k).
- Physical and mental health wellness programs.
- Inclusive culture with associate-led Business Resource Groups.
Tech Stack
Categories
About Staples Canada
Staples Canada is a privately held retailer of office supplies, technology, furniture, and business services for consumers, educators, and small businesses. It sells online and through nearly 300 stores across Canada, offering printing, tech support, shipping, and workplace solutions alongside products. Headquartered in Richmond Hill, Ontario, it has served the Canadian market for over 30 years and operates distribution and fulfillment networks to support e-commerce and store operations.