25 days ago
Base Salary
$112k - $168k/yr
Responsibilities
- Partner with Global Services leaders to discover, prioritize, and roadmap high-impact AI and automation opportunities.
- Build and iterate AI-powered prototypes and workflows using LLMs, AI development platforms, APIs, MCPs, automation platforms, and internal data sources.
- Develop prompts, skills, agents, and retrieval workflows that produce reliable and useful AI outputs.
- Integrate AI solutions with existing systems and collaborate with engineering teams on production-grade implementations.
- Evaluate solutions using user feedback and business outcomes to drive adoption and impact.
- Create documentation, implementation guides, best practices, workshops, enablement sessions, and office hours to increase AI fluency.
- Stay current with emerging AI capabilities, tools, and best practices.
Requirements
- At least 4 years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.
- Hands-on experience building AI-powered prototypes with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.
- Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve workflows.
- Ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.
- Strong technical problem-solving, systems-thinking, communication, documentation, and enablement abilities.
- Ability to collaborate with engineering teams to scale successful solutions into production.
- Familiarity with Global Services functions such as onboarding, education, consulting, or customer success is preferred.
Benefits
- Base salary range is $112,000–$168,000 USD for US locations, excluding additional compensation components.
- Total compensation may include an annual cash bonus, variable compensation for eligible roles, equity, sign-on payments, and health, welfare, and wellbeing benefits.
- The role may require up to 10% travel for onboarding, client or partner work, team meetings, and industry events, coordinated in advance.
- Klaviyo provides accommodations as needed and supports responsible AI use, including privacy, security, bias awareness, and human-in-the-loop practices.
Categories
About Klaviyo
Klaviyo builds a subscription SaaS platform that lets e-commerce and consumer brands use first-party data to run targeted email, SMS, and push campaigns, with built-in automation and analytics. The product also includes B2C CRM features for segmentation, A/B testing, and customer lifecycle workflows. Founded in 2012 and headquartered in Boston, it is a public company (NYSE: KVYO) used by brands such as Mattel and Glossier.