about 3 hours ago
Remote, WorldwideSenior / Staff+
Responsibilities
- Operate as an AI subject matter expert with a focus on Security & Compliance or Core DevOps.
- Lead technical discovery, architecture design, demos, and end-to-end evaluations to validate GitLab's platform.
- Drive AI-focused solution strategy, including competitive positioning and business value justifications.
- Own the technical strategy and influence Customer Success Plans for assigned accounts.
- Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing.
- Provide advanced technical guidance during the pre-sales cycle, including tender and audit support.
- Serve as the voice of the customer by translating feedback into product requirements.
- Create and share reusable technical assets such as reference architectures and best practice guides.
- Mentor other Solutions Architects and contribute to global initiatives for the Center of Excellence.
Requirements
- Expertise in GitLab's product and customer personas.
- Deep hands-on experience with AI and AI-powered solutions.
- Experience in technical pre-sales or software consulting roles.
- Practical background in modern software development or operations, including CI/CD and DevSecOps.
- Knowledge of cloud computing concepts and architectures.
- Ability to design and explain technical architectures across the software lifecycle.
- Skill in leading technical evaluations and workshops with diverse stakeholders.
- Strong communication and relationship-building skills.
- Openness to learning and growth, with transferable experience in adjacent domains encouraged.
Benefits
- Benefits to support your health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
- Home Office Support.