Base Salary
$140k - $200k/yr
Responsibilities
- Own the end-to-end implementation and execution of high-stakes customer engagements and projects.
- Determine customer requirements and how best to apply the Voice AI Agent solution.
- Implement and build new features with customers and integrate them into the core engineering product.
Requirements
- Relevant college and post-college work experience in a fast-moving work environment.
- Proficiency in Python, TypeScript, or JavaScript as a strong hands-on coder.
- Ability to extract customer requirements, run discovery, and communicate effectively with technical and non-technical customers.
- Customer-facing polish, strong technical documentation, and effective cross-team communication.
- Ownership mindset and comfort working through evolving objectives and repeated customer iterations.
- Ability to work four days per week from the San Francisco office, with relocation considered.
Benefits
- Medical, dental, and vision coverage for full-time employees.
- Generous 401(k).
- Catered lunches.
- In-person role requiring four days per week in the San Francisco office; candidates may relocate.
Tech Stack
Categories
About Salient
Salient enables US consumer lenders to increase recovery, resolve disputes and losses faster, reduce manual servicing workload, and strengthen exam readiness, all through AI agents purpose-built for regulated lending. Our platform uses compliance-first agents to automate complex workflows across collections, customer service, QA/compliance review, disputes and chargebacks, and total-loss mitigation. Every agent is designed around US supervisory expectations and uses borrower-level memory to deliver consistent, context-aware interactions. Built to integrate with the systems lenders already use, Salient helps banks, credit unions, auto lenders, and fintechs operate more efficiently without compromising compliance or borrower outcomes.