5 months ago
Base Salary
$140k - $200k/yr
Responsibilities
- Own the end-to-end implementation and execution of high-stakes customer engagements and projects.
- Determine customer requirements and how best to apply the Voice AI Agent solution.
- Implement and build new features with customers and integrate them into the core engineering product.
Requirements
- Relevant college and post-college work experience in a fast-moving work environment.
- Proficiency in Python, TypeScript, or JavaScript as a strong hands-on coder.
- Ability to extract customer requirements, run discovery, and communicate effectively with technical and non-technical customers.
- Customer-facing polish, strong technical documentation, and effective cross-team communication.
- Ownership mindset and comfort working through evolving objectives and repeated customer iterations.
- Ability to work four days per week from the San Francisco office, with relocation considered.
Benefits
- Medical, dental, and vision coverage for full-time employees.
- Generous 401(k).
- Catered lunches.
- In-person role requiring four days per week in the San Francisco office; candidates may relocate.
Tech Stack
Categories
Forward Deployed
About Salient
Salient builds compliance-first AI agents that automate loan-servicing workflows for US consumer lenders, including collections, customer support, QA/compliance reviews, disputes, and total-loss mitigation. The platform integrates with existing banking and servicing systems and handles borrower communications across voice, text, and email. Founded in 2023 and based in San Francisco, the privately held company sells to banks, credit unions, auto lenders, and fintechs.