5 hours ago
Responsibilities
- Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable Notion solutions.
- Design workspace architectures that address customer workflows, permissions, governance, integrations, and AI use cases.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities, and adjacent AI tools.
- Create adoption plans, enablement materials, implementation plans, handoff materials, and launch approaches that support sustained usage and measurable value.
- Identify repeatable engagement patterns and convert them into packaged solutions, templates, reference architectures, runbooks, enablement assets, and product feedback.
- Advise customers on technical requirements, tradeoffs, implementation paths, and stakeholder alignment.
- Partner with GTM, Product, Engineering, PMM, Services leadership, and the partner ecosystem to scale successful approaches.
Requirements
- 5+ years of experience in technology services, consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Ability to translate ambiguous customer goals into workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including workflow mapping, pain-point identification, operating-model analysis, technical-constraint assessment, and future-state solution design.
- Hands-on experience using AI tools to design, prototype, automate, or improve business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows, and implementation tradeoffs.
- Experience delivering implementations that drive adoption, change management, and long-term customer value.
- Strong project and engagement management skills covering scope, timelines, deliverables, stakeholders, risks, decisions, dependencies, and launch readiness.
- Exceptional written and verbal communication, executive presence, customer judgment, and ability to simplify complex technical concepts.
- Preferred experience designing or deploying agents, automations, or AI-powered customer workflows; working with Notion, APIs, MCPs, Workers, coding agents, or developer platform workflows; and creating reusable delivery assets or reference architectures.
Benefits
- Competitive cash compensation, equity, and benefits are offered.
- The role can be based in San Francisco or New York City.
- Employees work from the office on Mondays, Tuesdays, and Thursdays as Anchor Days.
Categories
Forward Deployed
About Notion
Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion, they're all in one place, and totally customizable to meet the needs of any workflow. It's the all-in-one workspace for you, your team, and your whole company. We humans are toolmakers by nature, but most of us can't build or modify the software we use every day — arguably our most powerful tool. Our team at Notion is on a mission to make it possible for everyone to shape the tools that shape their lives.