3 days ago
Merrimack, NH, USAStaff+
Responsibilities
- Lead the design and implementation of cloud-native observability platforms across AWS and Azure.
- Develop and operate scalable systems on AWS, including EKS and core cloud services, with emphasis on reliability, performance, and automation.
- Own the hosting, maintenance, scaling, and optimization lifecycle of observability tooling.
- Drive adoption of OpenTelemetry for metrics, traces, logs, and profiling.
- Build platform capabilities using Python and/or Go.
- Lead Real User Monitoring implementation to correlate frontend journeys with backend services, infrastructure, and telemetry.
- Architect and optimize CI/CD pipelines for secure and reliable deployments.
- Improve system visibility, debugging, and performance insights with cross-functional teams.
- Define cloud engineering, observability, and platform reliability best practices.
- Mentor engineers and provide technical leadership across squads.
Requirements
- At least 10 years of software engineering or cloud engineering experience.
- Deep expertise in AWS, especially EKS and core services such as IAM, EC2, networking, and storage.
- Strong experience with Kubernetes and cloud-native ecosystems.
- Strong understanding of CI/CD practices and tools.
- Experience with Infrastructure as Code using Terraform, CloudFormation, or similar tools.
- Familiarity with Azure and hybrid or multi-cloud environments.
- Experience building or operating large-scale internal platforms.
- Exposure to eBPF-based observability or advanced profiling solutions.
- Experience integrating observability across multi-region and multi-cloud environments.
- Experience or interest in applying AI/ML to observability, including anomaly detection, predictive insights, intelligent alerting, or AIOps.
- Strong background in performance optimization and distributed systems.
Benefits
- Fidelity is transitioning to a full-time onsite working model through a phased rollout; onsite requirements vary by region and role and may evolve.
- The transition does not apply to fully remote roles.
About Fidelity
Fidelity Investments provides brokerage, retirement plan recordkeeping, wealth management, and asset management services to individuals, employers, advisors, and institutions, plus online trading platforms and mutual funds and ETFs. It earns fees from managing and administering assets, advisory services, and brokerage transactions. Founded in 1946 and headquartered in Boston, it is privately held and administers trillions of dollars for U.S. and global customers.