over 1 year ago
Remote, EMEASenior
Responsibilities
- Manage Canonical’s entire Atlassian Cloud ecosystem.
- Design, document, and implement Jira processes and automation.
- Design, document, and implement integrations between Jira and the data warehouse.
- Create analytical dashboards that support data-driven stakeholder decisions.
- Create scalable learning resources.
- Work with global engineering, operations, and support teams.
- Own critical escalations and resolve them in a timely manner.
Requirements
- Experience administering Atlassian Jira and its ecosystem.
- Experience as a software developer using Python.
- Understanding of common Jira usage patterns across technical and non-technical departments.
- Exceptional academic track record from high school and university.
- Professional written and spoken English.
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Ability to collaborate remotely with diverse global stakeholders while remaining motivated, productive, and organized.
- Ability to travel internationally twice yearly for company events lasting up to two weeks.
- Knowledge of process architecture is preferred.
- Experience with complex cross-project automation is preferred.
Benefits
- Fully distributed work environment with twice-yearly in-person team sprints.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Annual holiday leave, maternity and paternity leave, and an Employee Assistance Program.
- Opportunities to travel to meet colleagues, including Priority Pass and travel upgrades for long-haul company events.
- Role can be held anywhere in EMEA time zones, with international travel twice yearly for company events up to two weeks long.
About Canonical
Canonical publishes Ubuntu, a widely used Linux operating system for servers, cloud, desktops, and edge/IoT, along with tooling for containers, Kubernetes, OpenStack, and AI. It sells enterprise support, security maintenance, managed services, and certifications to businesses, governments, and hardware makers. Founded in 2004 and headquartered in London, the privately held company supplies Ubuntu images and tooling to major public clouds and silicon partners.