3 months ago
Base Salary
$120k - $210k/yr
Responsibilities
- Collaborate with sales to understand customer requirements and design tailored AI-driven solutions.
- Serve as the technical expert during post-sales engagements through product demonstrations, technical presentations, and customer Q&A.
- Assess customer systems and workflows to identify integration points for AI solutions.
- Develop customized product configurations and prototypes.
- Provide technical guidance, troubleshooting, and integration support during implementation.
- Communicate customer feedback to product development teams and help shape future features.
- Provide post-sales support and create technical documentation, integration guides, FAQs, and best practices.
Requirements
- 7+ years of experience in solutions engineering or technical consulting, preferably in AI or technology.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with Python, Java, or similar programming languages, plus APIs, data integration, and cloud platforms.
- Strong background in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills for technical and non-technical audiences.
- Ability to manage multiple customer engagements and deliver under tight deadlines.
- Strong problem-solving skills and a proactive approach to customer challenges.
- Familiarity with AI, machine learning, and data analytics in enterprise environments is preferred.
- Insurance technology or financial services experience, startup experience, and AWS, Google Cloud, or Azure certifications are preferred.
Benefits
- Competitive base salary of $120,000-$210,000 plus equity options.
- Flexible PTO.
- 401(k) plan.
- Comprehensive health, dental, and vision insurance.
- Hybrid work in Boston or Berkeley/San Francisco with two days per week in the office.
- Flexible work environment and collaborative, innovative company culture.
About Liberate
Liberate builds insurance‑native AI agents for carriers, agencies, and brokers that handle customer interactions across voice, SMS, email, and web. Delivered as a SaaS platform, its agents resolve requests and complete downstream work inside core systems such as Guidewire, Duck Creek, Applied Epic, and Salesforce. Founded in 2022 and headquartered in the San Francisco Bay Area, the company is privately held.