1 month ago
Base Salary
$120k - $210k/yr
Responsibilities
- Collaborate with sales to understand customer requirements and design tailored AI-driven solutions.
- Serve as the technical expert during post-sales engagements through product demonstrations, technical presentations, and customer Q&A.
- Assess customer systems and workflows to identify integration points for AI solutions.
- Develop customized product configurations and prototypes.
- Provide technical guidance, troubleshooting, and integration support during implementation.
- Communicate customer feedback to product development teams and help shape future features.
- Provide post-sales support and create technical documentation, integration guides, FAQs, and best practices.
Requirements
- 7+ years of experience in solutions engineering or technical consulting, preferably in AI or technology.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with Python, Java, or similar programming languages, plus APIs, data integration, and cloud platforms.
- Strong background in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills for technical and non-technical audiences.
- Ability to manage multiple customer engagements and deliver under tight deadlines.
- Strong problem-solving skills and a proactive approach to customer challenges.
- Familiarity with AI, machine learning, and data analytics in enterprise environments is preferred.
- Insurance technology or financial services experience, startup experience, and AWS, Google Cloud, or Azure certifications are preferred.
Benefits
- Competitive base salary of $120,000-$210,000 plus equity options.
- Flexible PTO.
- 401(k) plan.
- Comprehensive health, dental, and vision insurance.
- Hybrid work in Boston or Berkeley/San Francisco with two days per week in the office.
- Flexible work environment and collaborative, innovative company culture.
About Liberate
Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.