2 months ago
USA (city not specified)Senior
Base Salary
$120k - $150k/yr
Responsibilities
- Design, develop, configure, and implement ServiceNow applications, modules, and enhancements.
- Support multiple ServiceNow instances and domains for internal and external customers.
- Develop and maintain custom ServiceNow functionality, workflows, and integrations.
- Create and maintain Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows.
- Provide technical guidance on ServiceNow architecture, design, development standards, and platform best practices.
- Gather and translate business requirements into technical designs and implemented solutions.
- Support deployments and rollouts, troubleshoot platform issues, and improve performance, scalability, and reliability.
- Ensure solutions meet security, governance, and federal compliance requirements.
- Contribute to documentation, knowledge transfer, and process improvement.
Requirements
- Must be able to obtain a U.S. government security clearance.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
- At least 5 years of hands-on ServiceNow development experience.
- Experience supporting federal government clients and programs.
- Strong experience developing custom ServiceNow solutions with JavaScript and platform scripting capabilities.
- Experience in Agile/Scrum development environments and translating business requirements into technical solutions.
- Strong analytical, troubleshooting, problem-solving, and stakeholder communication skills.
- Preferred experience with Service Catalog, Service Portal, Incident Management, Knowledge Management, Reporting and Dashboards, ITSM, ITAM, CMDB, enterprise-scale ServiceNow environments, data analysis, data modeling, large datasets, performance monitoring, optimization, and governance.
- Preferred ServiceNow Certified Application Developer certification, additional ServiceNow certifications, and ITIL Foundation Certification.
Benefits
- Full-time regular employees are eligible for paid time off, medical, dental, and vision insurance, a 401(k), and other benefits available to eligible employees.
Tech Stack
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.