LogicMonitor

Sr. Prompt Engineer

LogicMonitor
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4 hours ago
Pune, India or Bengaluru, IndiaSenior

Responsibilities

  • Build and improve enterprise AI solutions on the shared AI Fabric for defined go-to-market and business use cases.
  • Design and iteratively improve prompts, system instructions, structured outputs, tool use, model routing, and context practices.
  • Build and support n8n or comparable automation workflows with APIs, webhooks, approvals, retries, fallbacks, scheduled jobs, and error handling.
  • Contribute Python, Strands SDK, JavaScript, or TypeScript code for approved workflow logic, integrations, data transformation, and durable runtime behavior.
  • Integrate AI solutions with Slack, Salesforce, Gong, Jira, Confluence, Google Workspace, Snowflake, AWS services, and internal APIs while following access, data-handling, and audit standards.
  • Select and manage governed context and data sources, including permission-aware retrieval, source attribution, refresh patterns, and context-window limits.
  • Apply evaluation and quality controls such as representative test sets, regression testing, scoring, failure taxonomies, experiments, and release criteria.
  • Operate production solutions using structured logs, quality and cost metrics, audit trails, alerting, troubleshooting guidance, and feedback loops.
  • Apply privacy, security, and reliability controls including PII handling, secrets management, schema validation, human-in-the-loop gates, graceful degradation, and least-privilege integrations.
  • Partner with senior business stakeholders, product, data, security, and engineering teams to clarify use cases, communicate designs and tradeoffs, and improve adoption.
  • Create reusable technical modules, templates, and documentation for future AI Fabric and n8n solutions.

Requirements

  • 4+ years of experience in prompt engineering, software engineering, data or automation engineering, AI/ML engineering, solutions engineering, or a comparable hands-on technical role.
  • Experience building and improving production-oriented LLM applications, AI agents, RAG systems, semantic search, structured-output pipelines, or AI workflow automations.
  • Strong prompt-engineering judgment, including prompt and output-contract design, failure diagnosis, controlled experimentation, and knowing when prompting alone is insufficient.
  • Working knowledge of workflow automation tools such as n8n, including integrations, webhooks, retries, error handling, and operational support.
  • Working proficiency in SQL and ability to select, join, aggregate, and validate data from tables, with knowledge of relational databases, schemas, and data quality.
  • Ability to use Python and/or JavaScript or TypeScript for API integration, data transformation, automation, and AI workflow implementation.
  • Experience integrating APIs, SaaS platforms, webhooks, cloud services, and enterprise data systems with appropriate authentication, secrets, logging, error handling, and data-access practices.
  • Experience with context engineering and retrieval concepts including embeddings, chunking, metadata, permission-aware retrieval, source attribution, refresh patterns, context-window management, and grounding.
  • A rigorous testing and evaluation mindset involving test datasets, regression testing, output validation, and measurable quality metrics.
  • Ability to work credibly with senior technical and non-technical stakeholders and communicate solution designs, status, risks, and tradeoffs.

Benefits

  • The position is located in Pune or Bangalore, India, with work coordinated through LogicMonitor Centers of Energy to support productivity and collaboration.
LogicMonitor

About LogicMonitor

1,001-5,000 employees

LogicMonitor provides an AI-first observability and IT infrastructure monitoring platform delivered as SaaS for enterprises and managed service providers. It unifies monitoring across data centers and public clouds (AWS, Azure, GCP), networks, servers, databases, virtualization, and logs, with alerting, dashboards, and incident workflows sold by subscription. Founded in 2007 and headquartered in Santa Barbara, California, LogicMonitor is privately held and owned by Vista Equity Partners.

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