8 days ago
Belfast, United KingdomMid Level
Responsibilities
- Develop reusable automation solutions and reliability frameworks to support lines of business and reduce operational toil.
- Build internal tooling, utilities, scripts, and templates using Python, Go, or similar technologies.
- Identify automation opportunities with SRE teams and improve adoption of production engineering standards.
- Maintain and prioritize the central production engineering backlog in Jira.
- Review architecture and production readiness for new services and advise developers on reliability best practices.
- Use observability and monitoring platforms to detect, investigate, and resolve production issues.
- Support incident and problem management activities through resolution.
- Collaborate with engineers through the Services Production Engineering Forum to share knowledge and resolve common challenges.
Requirements
- Experience in SRE or engineering roles focused on automation, resiliency, and tooling.
- Proficiency in one or more scripting or automation languages such as Python, Bash, Terraform, Ansible, or YAML.
- Knowledge of AI/ML concepts, including machine learning models, natural language processing, and data pipelines.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Familiarity with monitoring tools including Splunk, ITRS, Grafana, GCO, ELK Stack, or Datadog.
- Understanding of SRE principles, system reliability, availability, stability, capacity planning, and telemetry.
- Experience using issue tracking and problem management tools to manage incidents through resolution.
- Experience supporting or developing tools across on-premises, cloud, and container platforms such as ECS or Kubernetes.
- Understanding of CI/CD workflows, Agile delivery, and reliability integration into development pipelines.
- A bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- Understanding of financial markets and products and experience with process improvement or standardization are beneficial.
- Strong written, verbal, communication, curiosity, adaptability, and continuous-learning skills.
Benefits
- Hybrid working model with up to two days working from home per week.
- 27 days of annual leave plus bank holidays.
- Discretionary annual performance-related bonus.
- Private medical care and life insurance.
- Employee Assistance Program.
- Pension plan.
- Paid parental leave.
- Special discounts for employees, family, and friends.
- Access to learning and development resources.
- Full-time employment in a business-casual workplace.
Tech Stack
Categories
Site Reliability
About Citi
Citi is a public financial-services company offering consumer and institutional banking, credit cards, wealth management, treasury and trade solutions, and capital-markets services. It serves individuals, corporations, financial institutions, and governments in more than 160 countries and jurisdictions, earning interest and fee income from lending, payments, trading, and advisory. Founded in 1812 and headquartered in New York, it trades on the NYSE under the ticker C.