1 day ago
Remote, United KingdomSenior
Responsibilities
- Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
- Own technical customer engagements and help close complex opportunities.
- Deliver product and technical presentations, demonstrations, and technical evaluations.
- Gather customer feedback and communicate product and competitive insights to internal teams.
- Drive product conversations based on customer needs and problems.
- Create documentation, blog posts, videos, knowledge-base articles, and other enablement materials.
Requirements
- At least 5 years of technical pre-sales experience.
- Strong written and verbal communication skills for collaborating with remote internal teams and worldwide customers.
- Ability to solve technical challenges and develop creative customer solutions.
- Technical mindset and desire to continue growing technically.
- Strong judgment, collaboration, and leadership for complex assignments.
- Must be located in the United Kingdom.
- Experience with open-source technologies or metrics and monitoring is preferred.
- Experience with MEDD(P)ICC sales methodologies is a plus.
Benefits
- 100% remote work with a global, remote-first culture.
- In-person onboarding.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Career growth pathways, transparent communication, empowered teams, and a high-trust culture.
- Role includes Restricted Stock Units (RSUs).
Tech Stack
Grafana
Categories
Solutions Engineering
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.