Software Developer Subject Matter Expert (SME)
Chenega Corporation2 years ago
Springfield, VA, USASenior
Base Salary
$159k - $250k/yr
Responsibilities
- Provide subject matter expertise for enterprise software application design, development, configuration, integration, testing, deployment, and support.
- Gather requirements from users and stakeholders and translate business needs into practical technical solutions.
- Develop, maintain, and enhance application features, workflows, interfaces, reports, dashboards, and supporting components.
- Support requirements analysis, design, development, testing, releases, upgrades, maintenance, and continuous improvement.
- Troubleshoot complex application issues, identify root causes, and coordinate resolutions across technical teams.
- Review applications, configurations, and customizations and recommend improvements for stability, security, performance, and maintainability.
- Support integrations and data exchanges using APIs, web services, scripts, and other standard methods.
- Assist with unit, integration, regression, and user acceptance testing, release activities, and production support.
- Provide guidance on secure coding, configuration management, documentation, technical standards, and software development practices.
- Evaluate tools, technologies, and automation opportunities and participate in Agile planning, demonstrations, code reviews, and technical reviews.
- Create technical, system, process, and user documentation.
- Mentor team members and provide technical knowledge transfer.
Requirements
- Bachelor's degree in computer science, software engineering, information systems, or a related field with 10+ years of relevant experience, or equivalent education and experience.
- At least 5 years of experience designing, developing, configuring, integrating, testing, or supporting enterprise software applications.
- Experience gathering requirements, troubleshooting technical issues, documenting solutions, and working with technical and non-technical stakeholders.
- TS/SCI security clearance and ability to pass a polygraph.
- Hands-on experience with application development, scripting, workflows, databases, APIs, web services, or system integrations.
- Working knowledge of software development lifecycle practices, version control, testing, release management, and production support.
- Ability to support customized enterprise applications and controlled production releases in a secure environment.
- Ability to meet contract-specific access requirements and pass background and drug screening.
- Broad knowledge of enterprise software development, application architecture, integration, testing, troubleshooting, and production support.
- Strong analytical, problem-solving, documentation, communication, collaboration, and stakeholder-management skills.
- Ability to work independently across multiple time-sensitive assignments in a fast-paced contracting environment.
- Proficiency with Microsoft Word, Excel, PowerPoint, and other Microsoft Office applications.
- Preferred: ServiceNow development, configuration, administration, or support experience.
- Preferred: ServiceNow Certified System Administrator, Certified Application Developer, Certified Implementation Specialist, or ITIL 4 Foundation certification.
- Preferred: Experience with ServiceNow ITSM, Service Catalog, Knowledge Management, Flow Designer, Integration Hub, Performance Analytics, Virtual Agent, Now Assist, NLU, AI Search, Agent Chat, or Microsoft Teams integration.
- Preferred: Experience supporting enterprise applications in a federal government or regulated environment.
Benefits
- Professional development opportunities, including on-the-job learning and formal development programs.
- Well-being programs and a positive, supportive workplace culture.
- Broad employee benefits package; specific benefits are not detailed in the posting.
- Work location: Springfield, Virginia.
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About Chenega Corporation
Chenega Corporation is an Alaska Native village corporation that provides government services contracting, including IT, cybersecurity, healthcare, and security services, primarily for U.S. defense, intelligence, and federal civilian agencies. Through specialized subsidiaries such as Chenega MIOS, it delivers program staffing, managed services, and mission support across the U.S. and abroad. Founded in 1974 and headquartered in Anchorage, Alaska, it is privately held under Alaska Native Claims Settlement Act ownership.