Staff Software Engineer (Tech Lead)
OpenLoop Health3 months ago
Remote, United StatesStaff+
Responsibilities
- Own and evolve distributed-system architecture on GCP, including service boundaries, data models, and technology decisions across Go, Python, and TypeScript.
- Lead hands-on integration of LLMs, embeddings, speech models, prompt optimization, evaluation strategies, and AI safety practices.
- Write production code on critical paths while leading technical initiatives and guiding a small senior engineering team.
- Oversee observability, reliability, scale, event-driven ingestion, and automated QA pipelines for call transcripts and healthcare data.
- Translate technical constraints and trade-offs for Product, Design, and Clinical Operations stakeholders.
- Drive projects to completion by identifying gaps, unblocking teams, and setting technical direction.
Requirements
- 8+ years of software engineering experience and 2+ years leading projects or serving as a Tech Lead.
- Staff-level scope or equivalent technical impact.
- Strong hands-on experience with LLMs in production environments.
- Expert-level proficiency in Go, Python, or TypeScript/Node, with the ability to review code across the stack.
- Deep experience with distributed systems, containerized deployments, and event-driven architectures.
- Preferred experience hosting or integrating open-source models such as vLLM or Ollama, including understanding of RAG architectures.
- Preferred background in applied machine learning or AI infrastructure.
- Preferred experience with regulated environments such as HIPAA and SOC 2, or healthcare standards including FHIR and HL7.
- Strong written and verbal communication skills, including writing RFCs and explaining technical strategy to non-technical stakeholders.
Benefits
- Flexible Bay Area hybrid work arrangement with in-person collaboration and no rigid rules.
- Medical, dental, and vision plans.
- Flexible Spending Accounts and Health Savings Accounts.
- Flexible paid time off.
- 401(k) with company match.
- Life insurance, pet insurance, and additional perks.
- M-series Macs, Linear, GitHub, and GCP tools.
- Equity, competitive compensation, and potential career growth into an Engineering Manager role.
Tech Stack
Categories
About OpenLoop Health
OpenLoop Health provides white-label telehealth infrastructure and clinical operations for digital health companies, health plans, and health systems. Its end-to-end services span provider staffing and licensing, payer coverage, a virtual care platform with AI, pharmacy and diagnostics coordination, RPM fulfillment, and revenue cycle management, enabling nationwide virtual care delivery. Founded in 2020 and headquartered in Des Moines, Iowa, the company is privately held and supports programs operating across all 50 U.S. states.