OpenLoop Health

Staff Software Engineer (Tech Lead)

OpenLoop Health
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1 month ago
Remote, United StatesStaff+

Responsibilities

  • Own and evolve distributed-system architecture on GCP, including service boundaries, data models, and technology decisions across Go, Python, and TypeScript.
  • Lead hands-on integration of LLMs, embeddings, speech models, prompt optimization, evaluation strategies, and AI safety practices.
  • Write production code on critical paths while leading technical initiatives and guiding a small senior engineering team.
  • Oversee observability, reliability, scale, event-driven ingestion, and automated QA pipelines for call transcripts and healthcare data.
  • Translate technical constraints and trade-offs for Product, Design, and Clinical Operations stakeholders.
  • Drive projects to completion by identifying gaps, unblocking teams, and setting technical direction.

Requirements

  • 8+ years of software engineering experience and 2+ years leading projects or serving as a Tech Lead.
  • Staff-level scope or equivalent technical impact.
  • Strong hands-on experience with LLMs in production environments.
  • Expert-level proficiency in Go, Python, or TypeScript/Node, with the ability to review code across the stack.
  • Deep experience with distributed systems, containerized deployments, and event-driven architectures.
  • Preferred experience hosting or integrating open-source models such as vLLM or Ollama, including understanding of RAG architectures.
  • Preferred background in applied machine learning or AI infrastructure.
  • Preferred experience with regulated environments such as HIPAA and SOC 2, or healthcare standards including FHIR and HL7.
  • Strong written and verbal communication skills, including writing RFCs and explaining technical strategy to non-technical stakeholders.

Benefits

  • Flexible Bay Area hybrid work arrangement with in-person collaboration and no rigid rules.
  • Medical, dental, and vision plans.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Flexible paid time off.
  • 401(k) with company match.
  • Life insurance, pet insurance, and additional perks.
  • M-series Macs, Linear, GitHub, and GCP tools.
  • Equity, competitive compensation, and potential career growth into an Engineering Manager role.
OpenLoop Health

About OpenLoop Health

501-1,000 employees
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