AI Automation & Revenue Ops Intern
Toshiba Global Commerce Solutions - External3 days ago
Durham, NC, USAIntern
H1B sponsor
Responsibilities
- Map Revenue Operations processes, identify repetitive manual tasks and bottlenecks, and find opportunities for AI and automation.
- Develop AI-powered applications and automated workflows to improve operational efficiency, accuracy, and productivity.
- Build billing validation, pricing and contract reconciliation, discrepancy detection, and data quality tools.
- Explore AI applications for document processing, data extraction, customer request classification, and information analysis.
- Develop dashboards and reporting solutions for operational performance, data quality, and exceptions.
- Collaborate with business stakeholders to gather requirements and translate business needs into technical solutions.
- Test, troubleshoot, document, and refine applications and automated workflows using approved enterprise tools and platforms.
- Research emerging AI technologies, AI agents, and automation approaches for business process improvement.
Requirements
- Must be able to work on-site at the Durham, NC headquarters at least one day per week, with two days preferred.
- Currently pursuing a bachelor's or master's degree in Computer Science, Software Engineering, Information Systems, Data Science, Business Analytics, or a related field.
- Programming knowledge in Python and Java.
- Experience using Microsoft Copilot or a comparable AI tool such as ChatGPT or Claude.
- Understanding of AI/LLM concepts, AI-powered applications, workflow automation, and general business processes.
- Strong analytical thinking, attention to detail, communication skills, curiosity, initiative, and willingness to experiment and learn through hands-on problem-solving.
- Preferred: familiarity with Microsoft Azure, SharePoint, Microsoft Power Platform, Power Automate, Power Apps, SQL, Power BI, APIs, data integration, document processing, agentic AI, AI agents, multi-step AI workflows, data validation, reconciliation, anomaly detection, or process improvement.
- Preferred: business acumen or interest in Revenue Operations, including billing, pricing, contracts, and renewals; experience building AI-powered applications, automated workflows, or prototypes; and a business double major or minor.
Benefits
- Spring 2027 internship scheduled for January 18 through April 23, 2027.
- Expected part-time schedule of 15–30 hours per week, with final hours and schedule determined with the manager.
- On-site Durham, NC headquarters work required at least one day per week, with two days preferred.
Categories
About Toshiba Global Commerce Solutions - External
Toshiba Global Commerce Solutions builds retail point-of-sale and self-checkout systems, software, and peripherals for supermarkets, big-box, and specialty retailers. It sells integrated hardware, retail operating systems and middleware, and field services that install, maintain, and repair in-store technologies. Founded in 2012 and headquartered in Durham, North Carolina, it serves global chains; customers cited in job postings include Walmart, Kroger, Costco, Carrefour, Boots, and The Gap.