Gusto

Staff Software Engineer, Expansion Experiences

Gusto
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5 days ago

Base Salary

$164k - $247k/yr

Responsibilities

  • Design, build, and test customer-facing experiences for recommendations, nurture campaigns, booking flows, and plan upgrades and retention.
  • Run A/B tests and phased rollouts to evaluate conversion, adoption, and retention, then iterate based on results.
  • Design and build reliable backend APIs and data models supporting personalization, recommendations, and multi-step customer journeys.
  • Mentor engineers and raise standards for technical execution, product quality, and responsible use of AI.
  • Own multi-quarter projects and collaborate with Product Management, Design, Data, and Platform Engineering from concept through launch and iteration.

Requirements

  • Typically 8+ years of software development experience.
  • Product-minded engineering judgment focused on customer problems, meaningful metrics, and data-informed decisions.
  • Experience building scalable solutions in growth, lifecycle, conversion, onboarding, upsell, personalization, or recommendation contexts, or demonstrated ability to think this way.
  • Experience owning complex, multi-quarter engineering projects with measurable customer impact at scale.
  • Comfort designing and interpreting experiments and working with ambiguous or evolving requirements.
  • Ability to mentor engineers and maximize their performance and impact.
  • Experience with large-scale refactors, performance and reliability issues, and end-to-end ownership of a product area.
  • Experience using AI tools or systems to accelerate development, improve testing, and deliver product capabilities.
  • Experience in or interest in Ruby on Rails, React, GraphQL, and TypeScript.
  • Ability to build maintainable, well-documented code and communicate effectively across engineering and business teams.

Benefits

  • Competitive base pay, benefits, and equity through RSUs.
  • Travel to a Gusto office is required for onboarding.
  • Employees based in Denver, San Francisco, New York City, or Scottsdale are expected to work in the office approximately 2–3 days per week or more depending on the role.
  • Approved remote work requires a secure, reliable, and consistent internet connection.
  • Regular and predictable attendance is expected for in-office, hybrid, and fully remote employees.

Tech Stack

GraphQLReactRuby on RailsTypeScript

Categories

Full StackGrowth Engineering
Gusto

About Gusto

10,000+ employees

Gusto builds cloud software that handles payroll, benefits, HR, and compliance for small businesses in the U.S., sold as a subscription with integrated services. Its platform runs payroll, files taxes, administers health insurance and 401(k)s, and offers tools for onboarding and time tracking. Founded in 2011 and headquartered in San Francisco, the privately held company says it serves 500,000+ small businesses nationwide.

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