5 months ago
San Francisco, CA, USA or New York, NY, USAMid Level
Base Salary
$170k - $200k/yr
Responsibilities
- Partner with Sales to communicate Fonoa’s value proposition, vision, and strategy to customers.
- Create and deliver product and technical presentations for prospective and existing customers.
- Qualify opportunities through technical discovery and identify customer needs and problems.
- Advocate for API improvements and influence the product roadmap with Product teams.
- Lead technical discussions, answer integration questions, and provide guidance on technical features.
- Own technical scoping, gap analysis, and technical implementation plans.
- Identify process improvement and innovation opportunities within the organization.
- Support customers with technical issues when necessary.
Requirements
- Full proficiency in written and spoken English.
- Strong sense of ownership and commitment to customer experience.
- Technical mindset and desire to grow technically.
- Willingness to learn and engage with complex problem spaces, including tax technology challenges.
- Ability to balance customer product requests with the company vision.
- Organization and a methodical approach to delivery.
- Excitement about making a significant impact in a high-growth startup.
Benefits
- Full-time position with a hybrid work arrangement.
- Commission, equity, and benefits are included in the compensation package.
Categories
Solutions Engineering
